Quality Assurance Supervisor (61406)

Tofurky•Hood River, OR

8d•Onsite

About The Position

The Quality Assurance Supervisor manages food safety and compliance programs, including overseeing implementation and maintenance of the company’s HACCP Plan, BRCGS compliance, FDA compliance, and Good Manufacturing Practices. This hands-on role conducts inspections and internal audits, works cross-functionally to resolve findings and promote food safety, and educates staff on food safety programs and fundamentals. The role develops and maintains food safety and quality standards and leads food safety processes for regulatory, customer, and third-party requirements. It maintains and improves compliance programs, trains staff on current Good Manufacturing Practices and company policies, coordinates inspections and audits, investigates non-conformances and process failures, and implements corrective and preventive actions. The position also writes and maintains Food Safety Plans, assists with validation of Preventive Controls, assesses raw-material risks, handles compliance documentation, leads meetings and training, and conducts or coordinates product testing. The position directly supervises QA Technician employees. It is a full-time, salaried, exempt, onsite role in Hood River, Oregon. Typical hours are Monday through Thursday, 11:00 a.m. to 9:30 p.m.; schedule flexibility is required, and longer shifts, off-hours, or weekend work may occasionally be needed. Travel is not expected. The employee must be eligible to work in the United States.

Requirements

Bachelor’s degree or equivalent experience and training.
Experience working with food safety.
HACCP or Preventive Controls Qualified Individual (PCQI) certification, or the ability to obtain it within three months of employment to maintain the position.
Understanding of HACCP, GMPs, and BRCGS requirements.
Performance management and leadership skills.
Problem-solving and root cause analysis skills.
Ability to work independently and manage multiple short-term and ongoing projects.
Strong teamwork and emotional intelligence.
Ability to conduct meetings, write and follow agendas, and take and report minutes.
Self-motivation and attention to detail.
Strong computer and Excel skills.
Technical writing skills.
Strong email and verbal communication skills.
Ability to work a flexible schedule to accommodate business needs, including occasional longer shifts, off-hours, and weekends.
Ability to safely lift and/or move up to 25 pounds occasionally.
Must be eligible to work in the United States.

Nice To Haves

Project management skills.
Bilingual Spanish/English ability.
Two or more years of quality assurance experience in food manufacturing or a consumer packaged goods environment.
Food Defense Qualified Individual (FDQI) certification.
Bachelor’s degree in a scientific field such as food science, microbiology, or chemistry.
Experience working in a laboratory environment, including microbiology and chemistry.
Familiarity with BRCGS Global Standard for Food Safety or other GFSI schemes.

Responsibilities

Develop and maintain the company’s food safety and quality standards.
Lead, design, and maintain food safety processes for regulatory, customer, and third-party requirements, including FDA, Oregon Department of Agriculture, HACCP, FSMA, and BRCGS.
Lead maintenance and improvement of compliance programs, including BRCGS Global Standard for Food Safety, Non-GMO Project Verified, and Certified Plant-Based Foods.
Train staff on and enforce current Good Manufacturing Practices (cGMPs) and other company policies.
Conduct facility inspections and internal audits, coordinating teams as needed.
Communicate non-conformances to appropriate departments and guide and assist with resolution.
Conduct root cause analysis for non-conforming product, audit non-conformances, and process failures; implement corrective and preventive actions based on findings.
Write and maintain Food Safety Plans as a member of the HACCP Team and assist with validation of Preventive Controls.
Conduct food safety, compliance, and food-fraud risk assessments on raw materials.
Complete compliance paperwork and actions related to regulatory or customer compliance issues and corrective actions as requested.
Assist with and conduct cross-functional meetings.
Conduct classroom and on-the-floor training for QA staff and cross-functional employees.
Conduct in-house microbiological, texture, chemical, and organoleptic testing as needed, and coordinate samples for third-party testing.
Directly supervise QA Technician employees.