Quality Assurance Supervisor

CG Family Foods • Agawam, MA

19d • $80,000 - $90,000 • Onsite

About The Position

The Quality Assurance Supervisor ensures that all food products meet CG Family Foods’ standards for safety and quality. This role oversees daily quality assurance operations, leads QA Technicians, and enforces compliance with regulatory, customer, and company requirements. The supervisor works cross-functionally with Production, Sanitation, and Maintenance to drive continuous improvement and support the company’s commitment to food excellence.

The position is full-time in Agawam, Massachusetts, with a Monday–Friday schedule from 8:00 AM to 5:00 PM. The posted salary range is $80,000–$90,000 per year, based on experience.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 4 years of experience in food manufacturing quality assurance, with prior supervisory experience.
• Strong computer skills, including Microsoft Office and QA documentation tools.
• Knowledge of SQF, GMP, HACCP, and FSMA standards.
• Strong leadership, communication, and analytical skills.
• Ability to work collaboratively across departments.

Nice To Haves

• Food Science background.
• HACCP or SQF certification.
• Bilingual in English and Spanish.

Responsibilities

• Supervise QA Technicians and oversee daily quality checks on production lines.
• Monitor GMP, HACCP, and SQF compliance throughout the facility.
• Lead or support customer, regulatory, and third-party audits.
• Investigate quality issues, document corrective actions, and verify resolutions.
• Collaborate with production teams to address deviations and prevent recurrence.
• Support employee food safety and quality training programs.
• Promote a culture of accountability and continuous improvement.

Benefits

• Quarterly incentive program with bonuses tied to company performance and tiered payout potential.
• Three weeks (15 days) of paid time off per year.
• Comprehensive medical plan.
• Dental insurance available at the employee’s expense.
• Company-funded life insurance equal to one year’s gross annual pay.
• 401(k) eligibility after one year of service, with company match up to 4%.
• Nine paid company holidays annually.
• Company-sponsored long-term disability coverage for salaried employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level