Quality Assurance Supervisor

Amcor • Phoenix, AZ

5d

About The Position

Amcor is seeking an experienced Quality Assurance Supervisor to oversee quality in the production area and ensure Injection Molding and Dry Offset Printing products meet quality inspection standards. The supervisor supports QA Inspectors in their daily work and ensures employees perform their jobs correctly and safely, take pride in their work, and maintain attendance to maximize efficiency. English/Spanish bilingual skills are preferred.

The role oversees inspection and testing programs, quality records and holds, testing systems, incoming raw-material inspection, and customer-return evaluations. It also supports ISO 9001 and SQF programs, supervises and develops staff, and carries out other tasks assigned by the Quality Manager. Supervisory duties include training Quality Inspectors and planning, assigning, and directing their work.

The position is based in a manufacturing environment with moving mechanical parts, potential exposure to fumes, airborne particles, toxic or caustic chemicals, UV radiation, and usually loud noise. The employee must be able to wear protective clothing, including a hair net, uniform, steel-toe shoes, bump cap, and ear plugs. The plant operates 24/7, and availability is required as needed.

Requirements

• High school diploma or equivalent and/or a minimum of three years working in a quality-related position.
• Proficiency with Microsoft Office programs.
• Strong, demonstrated understanding of SPC.
• Strong experience with ISO.
• Experience with GMPs.
• Ability to read and comprehend instructions, correspondence, and memos; write correspondence; and present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic with whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
• Ability to wear protective clothing, including a hair net, uniform, steel-toe shoes, bump cap, and ear plugs.
• Ability to meet the physical demands of the job, including regularly standing, walking, handling or feeling objects, reaching, and talking or hearing; occasionally climbing or balancing, stooping, kneeling, crouching, crawling, and lifting or moving up to 35 pounds.

Nice To Haves

• English/Spanish bilingual skills.
• ASQ certification.
• Experience with organizations such as ASI and AIB/SQF.
• College degree.
• Mathematical skills used in spreadsheets.

Responsibilities

• Oversee Molding and Printing quality inspection and testing programs, ensuring required inspections and tests are conducted and finished goods meet acceptance criteria.
• Ensure adequate working conditions and appropriate quality equipment and supplies.
• Report deviations or anomalies to the appropriate level in Quality and Production.
• Oversee the integrity and accuracy of NCMR (C-Pro), material transactions, and production holds, including documentation, labeling, completion, and prompt disposition.
• Execute and control testing systems, protocols, and interfaces, including ShopFloor Online, size studies, and CQV processes.
• Work with Product Development on trials.
• Assist with testing, evaluating, and reporting on customer-returned products and their electronic and physical disposition.
• Perform incoming inspection of raw materials and work with Purchasing to address vendor issues.
• Support ISO 9001 and SQF programs.
• Supervise and manage direct reports, including training Quality Inspectors and planning, assigning, and directing their work.
• Support, coach, and develop staff members.
• Perform other tasks as assigned by the Quality Manager.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• 401(k) plan with a 50% company match on contributions up to 6%.
• 11 holidays.
• Paid sick time and vacation time.
• Personal days for perfect attendance.
• Annual steel-toe boot allowance.
• Safety prescription glasses allowance.
• Uniforms provided at no cost to the employee.
• Gym membership reimbursement.
• Career advancement opportunities and pay progression.
• Parental leave.
• Wellbeing program and Employee Assistance Program.
• Health Savings Account and Flexible Spending Account.
• AD&D, short-term and long-term disability, and voluntary benefits.
• Tuition reimbursement, subject to approval.
• Discretionary annual bonus program, with initial eligibility dependent on hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED