Quality Assurance Supervisor

Tofurky•Hood River, OR

6d•Onsite

About The Position

The Quality Assurance Supervisor manages food safety and compliance programs, including implementation and maintenance of the company’s HACCP Plan, BRCGS compliance, FDA compliance, and Good Manufacturing Practices. This is a hands-on role focused on inspections, internal audits, resolving findings across departments, promoting food safety, and educating staff. It requires a strong understanding of QA practices, food safety fundamentals, and systems management, along with effective people skills. The role directly supervises QA Technician employees and works with the HACCP Team on Food Safety Plans and validation of Preventive Controls. It is a full-time, salaried, exempt, onsite position at the Hood River, Oregon location. Typical hours are Monday through Thursday, 11:00 a.m. to 9:30 p.m.; schedule flexibility is required, with occasional longer shifts, off-hours, and weekend work based on business needs. Travel is not expected.

Requirements

Bachelor’s degree or equivalent experience and training.
Experience working with food safety.
HACCP or Preventive Controls Qualified Individual (PCQI) certification, or ability to obtain it within three months of employment to maintain the position.
Understanding of HACCP, GMPs, and BRCGS requirements.
Performance management and leadership skills.
Problem-solving and root cause analysis skills.
Ability to work independently and manage multiple short-term and ongoing projects.
Strong teamwork skills and emotional intelligence.
Ability to conduct meetings, write and follow agendas, and take and report minutes.
Self-motivated and detail-oriented.
Strong computer and Excel skills.
Technical writing skills.
Strong email and verbal communication skills.
Eligible to work in the United States.
Ability to occasionally and safely lift and/or move up to 25 pounds.
Ability to stand, walk, use stairs, reach, stoop, kneel, or crouch as needed.
Flexibility to accommodate business needs, including occasional longer shifts, off-hours, and weekend work.

Nice To Haves

Project management skills.
Bilingual Spanish/English.
At least two years of quality assurance experience in a food manufacturing or consumer packaged goods environment.
Food Defense Qualified Individual (FDQI) certification.
Bachelor’s degree in a scientific field such as food science, microbiology, or chemistry.
Experience working in a laboratory environment, including microbiology and chemistry.
Familiarity with BRCGS Global Standard for Food Safety or other GFSI schemes.

Responsibilities

Develop and maintain Tofurky’s food safety and quality standards.
Lead, design, and maintain food safety processes for regulatory, customer, and third-party requirements, including FDA, Oregon Department of Agriculture, HACCP, FSMA, and BRCGS.
Lead the maintenance and improvement of compliance programs, including BRCGS Global Standard for Food Safety, Non-GMO Project Verified, and Certified Plant-Based Foods.
Train staff on and enforce current Good Manufacturing Practices (cGMPs) and other company policies.
Conduct and coordinate facility inspections and internal audits.
Communicate non-conformances to appropriate departments and provide guidance and assistance in resolving them.
Conduct root cause analyses for non-conforming product, audit non-conformances, and process failures, and implement corrective and preventative actions based on findings.
Write and maintain Food Safety Plans as a member of the HACCP Team and assist with validation of Preventive Controls.
Conduct risk assessments of raw materials related to food safety, compliance, and food fraud.
Complete compliance paperwork and actions related to regulatory or customer compliance issues and corrective actions as requested.
Assist with and conduct cross-functional meetings.
Conduct classroom and on-the-floor training with staff within the QA department and cross-functionally.
Conduct in-house testing as needed, including microbiological, texture, chemical, and organoleptic testing, and coordinate samples for third-party testing.
Directly supervise QA Technician employees.