Quality Assurance Supervisor
Ole Mexican Foods Inc•Lancaster, TX
About The Position
Ole is seeking a bilingual Quality Assurance Supervisor to oversee the day-to-day activities of the Quality Assurance Department. The supervisor ensures operations and finished products consistently meet internal standards and external requirements, including government regulations, customer specifications, Ole’s policies, and BRC guidelines. The role works closely with plant employees, plant management, corporate leadership, and raw material suppliers to support quality, compliance, and continuous improvement.
Requirements
- Bilingual in English and Spanish; required.
- Bachelor’s degree in Baking, Food Science, Chemistry, or a related science; required.
- 2 to 3 years of work experience in a bakery, meat food plant, or human food facility.
- Good communication skills.
Nice To Haves
- Knowledge of statistics.
- Courses in Quality Assurance concepts.
- BRC experience or knowledge.
- One year in a supervisory position.
Responsibilities
- Be familiar with the plant’s Quality System requirements.
- Review processing activities for conformance to specifications.
- Ensure products are produced in conformance with Good Manufacturing Practices (GMPs).
- Investigate food safety issues and communicate them to the Q.A. manager.
- Supervise technicians’ daily activities and schedule their work assignments.
- Assess technicians’ training needs and ensure training is performed and documented.
- Ensure a safe work environment in the department and that safety meetings are conducted and documented.
- Review and update work aids essential for product quality verification, including instructions, charts, manuals, bulletins, and code-date calendars.
- Monitor technicians’ adherence to department policies, procedures, and work instructions.
- Assist in resolving quality-related issues throughout the plant.
- Participate in safety and sanitation audits.
- Verify labor hours and payroll reports for accuracy.
- Resolve team conflicts and issue disciplinary actions when necessary.
- Conduct monthly team meetings to address employee issues.
- Maintain technicians’ absence and tardiness records and record incidents.
- Collect and interpret data to continuously improve production processes and product quality.
- Verify that departmental standard operating procedures comply with BRC requirements.
- Assist with special projects and prepare summaries of project performance.
- Coordinate Mock Recall teams and help successfully complete mock recalls.
- Assume the Q.A. manager’s duties in their absence.
- Communicate effectively with the Q.A. manager/Director, department employees, plant management, regional management, Ole’s management, and suppliers.
- Perform other duties as assigned.
Benefits
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Opportunities for professional growth and development.
- Supportive and inclusive work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
