Quality Assurance Supervisor

Agri-Mark/Cabot Creamery • Cabot, VT

16d

About The Position

Agri-Mark/Cabot Creamery is seeking a Quality Assurance Supervisor to support facility food safety and quality programs. Reporting to the Quality Assurance Manager, this role helps maintain product quality standards, support regulatory compliance, manage environmental monitoring, and drive continuous improvement. The supervisor oversees laboratory operations, conducts internal audits, supports certification and inspection activities, manages quality documentation, and collaborates with production teams to ensure food safety and product quality standards are met.

Requirements

• Experience in Quality Assurance, Food Safety, Laboratory Operations, or Food Manufacturing.
• Strong knowledge of GMPs, food safety programs, and quality systems.
• Experience gathering data, analyzing trends, and generating reports.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word and Excel.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Demonstrated problem-solving and analytical abilities.
• Ability to work effectively independently and as part of a cross-functional team.
• Ability to stand, walk, bend, stoop, kneel, reach, and climb regularly.
• Ability to use hearing, vision, and speech, with or without reasonable accommodation.
• Ability to work in laboratory and manufacturing environments while maintaining food safety and quality standards.
• Ability to lift, carry, and move materials as required for laboratory and production activities.

Nice To Haves

• Associate's or Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, or a related scientific field.
• Working knowledge of HACCP principles and preventive controls.
• Knowledge of SQF requirements and food safety systems.
• SQF Practitioner Certification.
• Experience with environmental monitoring and pest management programs.
• Dairy or food manufacturing experience.

Responsibilities

• Manage weekly plant GMP inspections, quarterly glass and brittle plastic inspections, and other internal audits as assigned by the QA Manager.
• Oversee timely and accurate laboratory testing of manufactured products and plant samples.
• Maintain complete and accurate testing records and report results that do not meet quality standards to management.
• Plan and execute environmental testing programs, including management of associated resources.
• Review, compile, and trend data, and generate reports to support food quality and food safety initiatives.
• Participate in annual SQF, FDA, USDA, and state inspections and audits; serve as backup SQF Practitioner.
• Manage external pest control contractors and monitor program effectiveness.
• Assist with the Hold/Release Program and participate in mock recall exercises.
• Complete projects within established deadlines while performing assigned laboratory duties.
• Provide Quality Assurance support to production.
• Develop, implement, and revise Standard Operating Procedures as needed.
• Establish and maintain documentation requirements and records for products and quality systems.
• Implement ongoing quality improvement initiatives with cross-functional teams.
• Maintain product consistency throughout the product lifecycle through quality checkpoints, testing, and verification.
• Anticipate quality and program-related issues, implement corrective actions, and escalate concerns when necessary.

Benefits

• Competitive salary of $65,000–$80,000 per year.
• Opportunity to make a direct impact on food safety and quality programs.
• Collaborative culture built on integrity, teamwork, respect, and continuous improvement.
• Opportunity to grow a career with a company that supports dairy farm families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree