Quality Assurance Supervisor
About The Position
Prudential Overall Supply is seeking a Quality Assurance Supervisor to lead quality initiatives within its industrial laundry operations. The role serves as the site-level quality leader, ensuring compliance, supporting continuous improvement, and maintaining product and process quality. This hands-on leadership position works closely with plant operations and corporate quality to promote consistency, compliance, and performance across quality systems. The supervisor owns plant-level quality matters, supports ISO 9001 certification compliance and audit readiness, oversees quality control activities, and leads investigations and corrective actions. The role also partners with plant leadership, procurement, vendors, and corporate teams to improve operational performance and quality outcomes.
Requirements
- At least 2 years of experience in Quality Assurance or Quality Control in a manufacturing or processing environment.
- Experience supporting or participating in ISO audits and certification processes; ISO 9001 is strongly preferred.
- Knowledge of quality systems, root cause analysis, and continuous improvement tools.
- Strong analytical and problem-solving skills, with a hands-on approach.
- Ability to influence and communicate effectively across all levels of the organization.
- Highly organized, detail-oriented, and results-driven.
Nice To Haves
- Bachelor’s degree in a technical or related field preferred.
- Experience with ISO 9001.
Responsibilities
- Serve as the primary point of contact for quality-related matters at the plant level.
- Lead and develop site quality efforts in alignment with corporate Quality Assurance standards, acting as an on-site extension of the corporate QA function.
- Guide and train supervisors and plant staff on quality expectations and standards.
- Maintain and support ISO 9001 certification compliance; lead internal audits, inspections, and documentation processes.
- Ensure accurate and complete recordkeeping for quality-related activities.
- Identify quality gaps, implement corrective actions, and track resolution to completion.
- Prepare reports summarizing audit findings, trends, and improvement actions.
- Analyze production processes to identify quality risks and inefficiencies.
- Lead root cause analysis and corrective and preventive actions (CAPA).
- Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies.
- Partner with operations to improve workflow consistency, efficiency, and output quality.
- Oversee incoming materials inspections, in-process checks, and final product verification.
- Investigate quality issues, non-conformances, and customer complaints, and implement sustainable solutions to prevent recurrence.
- Partner with the General Manager and plant leadership team to improve operational performance.
- Represent quality in daily production meetings and decision-making.
- Collaborate with procurement, vendors, and corporate teams on quality-related matters.
- Conduct supplier evaluations and audits as needed.
Benefits
- Competitive pay
- Medical, dental, and vision coverage
- 401(k) with company match
- Profit sharing
- Paid time off, including vacation, holidays, and sick time
- Tuition reimbursement
- Paid life insurance
- Consistent Monday through Friday schedule
- Uniforms provided
- Employee discounts
- Career growth opportunities and promotion from within
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
