Supervisor Quality Assurance

Abbott Laboratories • Westford, MA

40d • $61,300 - $122,700 • Onsite

About The Position

Abbott is seeking a Quality Assurance Supervisor I for its Vascular division in Westford, Massachusetts. This first-line supervisory position leads approximately 10 inspectors and technicians supporting receiving, in-process, and final inspection activities, as well as tool inspection and qualifications and first article inspections. The role provides day-to-day leadership, coaching, and development while ensuring inspection coverage and technical capabilities meet production needs.

The supervisor oversees operational implementation of quality assurance strategies and regulations, assesses potential risks, supports compliance, and makes recommendations to management. The position monitors inspection procedures and quality control processes, supports audits and regulatory inspections, and works with external vendors, contractors, and suppliers to ensure their products and services meet organizational quality standards. The role is fully onsite.

Requirements

• Associate's degree in an Engineering field or an equivalent combination of education and work experience.
• Minimum 5 years of quality supervisory experience in the medical device or pharmaceutical industry.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work both within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage or engage others to accomplish projects.
• Strong verbal and written communication skills, including the ability to communicate effectively at multiple organizational levels.
• Ability to multitask, prioritize, and meet deadlines in a timely manner.
• Strong organizational and follow-up skills, with attention to detail.

Nice To Haves

• Bachelor’s degree.
• Quality systems auditing experience.
• Experience working in a broader enterprise or cross-division business unit model.
• SAP experience.
• ASQ certification in quality, Six Sigma, and/or lean manufacturing.

Responsibilities

• Provide day-to-day leadership, coaching, and development for quality inspectors and technicians.
• Assign work, monitor performance, and support employee development.
• Ensure staffing and inspection coverage meet production requirements.
• Assure timely inspections supporting materials, product releases, and in-process inspections.
• Maintain staff and equipment to ensure appropriate technical capabilities.
• Monitor inspection procedures for effectiveness and compliance with appropriate regulatory standards.
• Communicate effectively with and provide support to other departments as necessary.
• Maintain a department culture of continuous improvement.
• Support Company initiatives and comply with Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Maintain positive and cooperative communications and collaboration with employees at all levels, customers, contractors, and vendors.
• Facilitate audits and regulatory inspections.
• Liaise with external vendors, contractors, or suppliers to ensure their products or services meet organizational quality standards.
• Assess potential risks, ensure compliance, and provide recommendations to management.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree