Quality Assurance Specialist (Aircraft)

Air Combat Command•Tyndall AFB, FL

About The Position

The Quality Assurance Specialist serves as a Quality Assurance Evaluator, providing technical assistance and conducting surveillance of aircraft maintenance contracts. The specialist develops and implements a Performance Management Assessment Program as Maintenance Operation Instructions based on contract requirements, the logistics support statement of work, and other applicable directives. The role evaluates contractor performance in accordance with required Air Force instructions, maintains quality assurance inspection logs, and works with contractors to resolve problem areas, discuss procedures, and review documented discrepancies. The position may involve special projects and assignments, travel away from the normal duty station, recall to duty to address issues, and flexible or uncommon duty hours to ensure surveillance of contractor operations. A valid driver's license, appropriate security clearance, required training and certifications, and a pre-employment physical are required. The position is subject to initial and periodic short-notice drug testing.

Requirements

U.S. citizenship is required.
Must be able to obtain a valid driver's license to operate a government vehicle for inspection of contractor operations.
Must obtain and maintain an appropriate security clearance.
Must attend and complete required training and maintain required certifications.
Must pass initial and periodic short-notice drug testing.
A pre-employment physical is required.
At least one year of specialized experience at the GS-07 level or equivalent, including experience with quality assurance or inspection systems, quality data and corrective actions, technical data, audits, and surveillance inspections; or qualifying graduate education; or a qualifying combination of education and experience.
Knowledge of quality assurance program requirements for civilian contractor work and performance in aircraft maintenance facilities.
Knowledge of quality assurance procedures and techniques, and skill applying quality control plans and methods to aircraft maintenance operations.
Knowledge or experience in aircraft transient alert functions or broad aircraft mechanic/maintenance requirements.
Knowledge of conventional fact-finding or investigative techniques and ability to analyze facts concerning unsatisfactory conditions or trends and prepare documented reports.
Knowledge of quality control or quality assurance investigative techniques.
Knowledge of contract terminology and requirements associated with fixed-wing aircraft and aircraft systems maintenance and operations programs.
Knowledge of federal employee/labor management relations rules and regulations.
Skill in reading and interpreting technical orders, manuals, commercial manuals, and directives related to aircraft maintenance.
Ability to communicate effectively orally and in writing.
Ability to gather facts, analyze and evaluate information, and make sound decisions.
Merit promotion applicants must meet applicable federal time-in-grade requirements; one year at GS-07 is required for GS-09 consideration.
If qualifying based on education, transcripts must be submitted; foreign education requires evidence of U.S. equivalency.

Responsibilities

Develop and implement a Performance Management Assessment Program as Maintenance Operation Instructions based on contract requirements, the logistics support statement of work, and applicable directives.
Conduct evaluations of contractors in accordance with required Air Force instructions.
Maintain quality assurance inspection logs.
Work with contractors to resolve problem areas, discuss procedures, and review documented discrepancies.
Participate in special projects and initiatives and perform special assignments.
Conduct surveillance of contractor-performed aircraft maintenance operations.