Quality Assurance Specialist

City of New York•New York City, NY

About The Position

DOT Fleet Services seeks a Quality Assurance Specialist to support the Chief of Staff’s Vehicle Compliance and Vehicle Prep Offices. Under supervision, the specialist conducts quality assurance inspections to determine whether automotive vehicles and transport equipment are acceptable and safe to operate. The role also inspects automotive parts, supplies, and repairs for compliance with purchase or contract specifications, terms, conditions, and applicable regulations. The position includes preparing new vehicles for intake into Fleet Focus, installing Geotab systems, EZ Pass, Wex cards, and decals, assisting with DMV registrations, and supporting vehicle deliveries and salvage operations. The specialist maintains records and fleet reports, manages the EZ Pass system, and operates a motor vehicle as needed. The specialist may also perform other quality assurance inspections and cover the supervisor’s duties during a temporary absence. Candidates must be permanently serving in the title or reachable on civil service exam #4124.

Requirements

  • Must be permanently serving in the title or reachable on civil service exam #4124.

Responsibilities

  • Inspect vehicles, transport equipment, automotive parts, and supplies—including telematic Geotab systems—to assess acceptability and safe operation.
  • Recommend acceptance, rejection, or conditional acceptance of vehicle and automotive parts and supplies deliveries; help prepare estimates of price reductions for conditionally accepted deliveries.
  • Prepare new vehicles for intake in Fleet Focus and install Geotab systems, EZ Pass, Wex cards, and decals.
  • Assist with processing DMV registrations for agency vehicles.
  • Assist with vehicle deliveries and salvage operations, including liaising with DCAS BQA inspectors, coordinating with vehicle coordinators and vendors on build issues, and coordinating delivery schedules and payments with Accounts Payable staff.
  • Inspect vehicles in service to determine repair needs, inspect repair work, and monitor warranty agreements.
  • Update and maintain records and prepare fleet reports and analysis using computer systems, including Fleet Focus and Geotab.
  • Manage and maintain the EZ Pass system, including processing invoices and payments and following up with vehicle coordinators.
  • Operate a motor vehicle in the performance of duties.
  • Perform quality assurance inspections of other items when required.
  • Perform the supervisor’s duties during the supervisor’s temporary absence.
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