Quality Assurance Specialist
About The Position
The Quality Assurance Specialist, referred to in the description as a Quality Auditor, audits and inspects outbound orders for accuracy and compliance with defined standards. The role identifies, logs, and resolves errors, determines their root causes, and coaches responsible team members to help prevent recurrence. It also supports warehouse process audits, accurate customer-specific pallet paperwork, food safety compliance, and training on the quality assurance process. The position is based at the Menasha Distribution Center in Menasha, Wisconsin, and is designated safety-sensitive at a drug-free workplace. The stated schedule is Monday through Friday, 1:30 p.m. to 10:00 p.m.; overtime may be required. Pay is $22.00 per hour plus a $2.00 per hour shift premium, with performance incentive programs.
Requirements
- Ability to accept responsibility and account for one's actions.
- Ability to provide guidance and feedback that helps others strengthen specific knowledge or skills.
- Dependable, reliable team player focused on safety and efficiency.
- Attention to detail.
- Positive attitude and strong work ethic; ready to work hard and contribute each shift.
- Ability to lift 50–60 pounds safely.
- Ability to work in a fast-paced warehouse environment.
- Ability to identify and correct conditions that affect employee safety.
Responsibilities
- Use RF scanners to verify the accuracy of outbound orders.
- Complete weekly process audits on all warehouse processes.
- Assist the department lead in coaching employees on warehouse processes.
- Ensure pallet paperwork, including special labels for specific customers, is accurate.
- Create and maintain the Customer Matrix, including special instructions and requirements.
- Manage the quality assurance log and coach team members when errors occur.
- Ensure compliance with food safety requirements, including GMP audits and FSMA adherence.
- Train others on the basic quality assurance process, including maintaining the QA error log and uploading it to SharePoint.
- Identify, log, and resolve errors; determine root causes and help prevent similar errors from recurring.
Benefits
- Incentive pay based on role and performance incentive programs.
- Tuition reimbursement.
- Employee recognition programs.
- Health insurance.
- Paid holidays.
- Paid vacation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
