Quality Assurance Specialist (Aircraft)

Air Education and Training Command•Columbus AFB, MS

About The Position

The Quality Assurance Specialist serves in the evaluation and audit areas of aircraft maintenance. The role observes and determines the quality of in-process and completed maintenance, ensures prescribed technical and management procedures are followed, and helps ensure quality maintenance is achieved. The position establishes and executes a systematic quality assurance approach across aircraft maintenance to provide maintenance managers confidence that aircraft and aircraft systems meet technical, safety, workload, and customer requirements. The specialist uses data collection methods for evaluation, inspection, and audit programs; evaluates results and selects appropriate formats for presenting findings to higher-level management. The position performs statistical analyses using standard statistical quality control methods and serves as a primary technical advisor within the maintenance organization for aircraft, ground support equipment, and processes. It also serves as the Office of Primary Responsibility for group, wing, and base maintenance policy, advising supervisors and employees on policy and maintenance matters, and manages quality assurance surveillance programs. This is a mission-essential, mission-critical position. A pre-employment physical is required. The work may occasionally involve travel away from the normal duty station on military or commercial aircraft, and may require work outside normal duty hours, shift work, overtime, or irregular hours.

Requirements

  • U.S. citizenship is required.
  • Applicants must have at least one year of specialized experience at the GS-09 level or equivalent, monitoring, controlling, or maintaining product or service quality in quality assurance, procurement, inspection, production, or related areas; alternatively, qualifying education or a combination of education and experience may be used.
  • Specialized experience may include reviewing production activities against contract quality requirements; assessing written inspection procedures and quality systems; analyzing quality data for trends or weaknesses; verifying compliance through tests or inspections; identifying deficiencies and requesting corrective action; applying statistical methods and preparing reports; investigating complaints and deficiency reports; interpreting technical data; and auditing supply systems.
  • Knowledge of quality assurance methods, principles, and practices, including statistical analysis and sampling techniques for aeronautical systems and equipment.
  • Knowledge of aircraft, related equipment and supplies, manufacturing and processing methods, testing and inspection techniques, and relationships among functional parts and assemblies.
  • Knowledge of Department of Defense operating policies and procedures and related activities such as procurement, engineering, production, and supply.
  • Ability to identify and resolve quality problems, plan and conduct studies, analyze performance data, develop quality systems, conduct technical reviews, and recommend corrections or improvements.
  • Skill in coordinating quality assurance plans with quality-related activities and maintaining effective interpersonal relationships across departments and using activities.
  • Merit-promotion applicants must meet applicable time-in-grade requirements; one year at GS-09 is required for consideration at GS-11.
  • If qualifying based on education, applicants must submit transcripts; qualifying degrees must be from an institution accredited by an accrediting institution recognized by the U.S. Department of Education.
  • Males must be registered for Selective Service.
  • A pre-employment physical is required.
  • Must be able to regularly walk, climb, stand, or bend for extended periods.
  • May occasionally be required to work outside normal duty hours, on shifts, overtime, or irregular hours, and to travel away from the normal duty station.

Responsibilities

  • Establish and execute a planned, systematic quality assurance approach for all areas of aircraft maintenance.
  • Observe and evaluate the quality of in-process and completed aircraft maintenance and ensure prescribed technical and management procedures are followed.
  • Use data collection techniques and procedures for evaluation, inspection, and audit programs; evaluate results and determine effective methods and formats for presenting them to higher-level management.
  • Perform statistical analysis, including analysis of distributions, averages, means, standard deviations, trends, and root causes, using standard statistical quality control methods.
  • Serve as the primary technical advisor within the maintenance organization for aircraft, ground support equipment, and processes.
  • Serve as the Office of Primary Responsibility for group, wing, and base maintenance policy and advise supervisors and employees on general policy and specific maintenance matters.
  • Manage and administer quality assurance surveillance programs.
  • Conduct technical reviews, analyze findings, prepare reports on quality levels, identify problem areas, and recommend corrective actions or improvements.
  • Plan and conduct studies, analyze performance and quality data, and develop recommendations to correct quality-system deficiencies.

Benefits

  • Comprehensive federal employee benefits package, with benefits available to the employee and family; specific eligibility depends on position type.
  • PCS may be paid if authorized under the Joint Travel Regulations and Air Force regulations.
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