Quality Assurance Specialist
About The Position
The Quality Assurance Specialist ensures compliance with regulatory standards, accreditation requirements, and organizational policies for assigned programs. The specialist compiles, updates, and organizes client documentation in collaboration with program staff, program leaders, and centralized administrative teams to support compliance and maintain high standards of care and operational integrity. This role supports the Sacramento T-STRTPs, which serve youth ages 11–17 in a supportive, strength-based, culturally competent, youth-centered, family-driven, trauma-informed, family-like environment. The program provides short-term individualized treatment to help youth stabilize at-risk behaviors and transition to a more permanent setting. Seneca Family of Agencies provides mental health, community-based, and educational services, with a commitment to traditionally marginalized communities, diversity, equity, and inclusion. The position is full-time, hybrid, Monday through Friday, 9:00 a.m. to 5:30 p.m. Starting pay is $27.01–$29.51 per hour, depending on creditable experience above the minimum qualifications.
Requirements
- Bachelor’s degree, or an associate degree and 1 year of applicable work experience, or a high school diploma and 2 years of applicable work experience.
- Applicable work experience may be in any administrative position, paid or unpaid, requiring frequent data entry, prioritization of multiple projects under strict deadlines, and coordination with multiple departments.
- At least 21 years of age.
- TB test clearance, fingerprinting clearance, and any other state or federal licensing or certification requirements.
Responsibilities
- Create and maintain client records for assigned programs according to HIPAA and other applicable regulatory requirements, including Community Care Licensing and MediCal/Medicaid.
- Monitor and track required county health plan documentation, ensuring it is accurately completed according to programmatic, county, and state guidelines.
- Communicate with treatment teams about documentation corrections or necessary changes.
- Prepare compliance reports for leadership and external stakeholders as required.
- Ensure appropriate and timely distribution of Incident Reports.
- Prepare charts for audits and accreditation surveys.
- Conduct regular internal audits and review client records for accuracy and compliance.
- Serve as a resource for program staff regarding compliance standards.
Benefits
- Annual salary increases.
- Five weeks of paid time off.
- 11 paid holidays.
- Comprehensive medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
- 50% paid premiums for dependents.
- Long-term disability insurance.
- Family leave.
- Life insurance.
- 403b retirement plan.
- Employer-paid Employee Assistance Plan.
- Scholarship opportunities.
- Ongoing training and professional development opportunities.
- Public Service Loan Forgiveness certified employer.
- Promotional opportunities across the agency in California.
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What This Job Offers
Job Type
Full-time
