Quality Assurance Specialist
CBEM LLC•Lafayette, CA
•Hybrid
About The Position
CBEM is seeking a Quality Assurance Specialist to use healthcare analytics and root-cause problem solving to improve care quality. The role partners with operational teams to streamline workflows, elevate standards, and support exceptional services for individuals with developmental disabilities, including some who experience co-occurring mental illness. The position is based in Lafayette, California, with three days in the office, and is exempt. It reports to the QA & Compliance Director. Compensation is $95,000 annually, with opportunities for performance bonuses.
Requirements
- Bachelor’s degree in Healthcare Administration, Data Analytics, Behavioral Health, or a related field.
- At least 3 years of experience in healthcare or human services quality assurance, auditing, or compliance.
- Hands-on experience with EHR platforms, Excel, and data visualization tools such as Tableau or Power BI.
- Knowledge of continuous improvement tools, including Lean, Six Sigma, Root Cause Analysis, and PDCA.
- Understanding of Title 17, DDS, and HIPAA.
Nice To Haves
- Master’s degree preferred.
- Experience in intellectual and developmental disabilities (I/DD) or behavioral health.
Responsibilities
- Extract, analyze, and visualize data from the EHR system and Tableau or Power BI platforms to track KPIs and operational trends.
- Lead Root Cause Analyses (RCA) and PDCA cycles to address systemic challenges and implement sustainable Corrective Action Plans.
- Translate audit findings into targeted training sessions for clinical staff to support strong performance and compliance.
- Ensure alignment with state and federal regulations, including Title 17, DDS standards, and HIPAA guidelines.
- Partner with Program Directors and operational leaders to foster a culture of quality, transparency, and accountability.
Benefits
- Opportunities for performance and quarterly bonuses.
- Medical, dental, and vision coverage starting on day one.
- Company-provided computer and mobile device, plus a monthly internet stipend.
- Paid vacation, wellness, and sick days.
- Monthly health and wellness allowance.
- Professional development programs.
- Learning environment with career growth and advancement opportunities.
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What This Job Offers
Job Type
Full-time
