Quality Assurance Specialist

Defense Contract Management Agency•Columbus, GA

10d

About The Position

Performs quality assurance duties for U.S. Government contracts, including administering contract quality provisions and implementing the overall Quality Program for a range of products and services at one or more supplier facilities. The role supports acquisition activities and ensures contractor compliance with requirements related to design, manufacturing, repair, overhaul, and modernization. The specialist conducts independent process audits and surveillance, investigates customer concerns, analyzes quality data to identify process improvements, and provides technical support to other DCMA team members on contract-related issues.

Requirements

Must be a U.S. citizen.
Must meet security requirements: non-critical sensitive with Secret access; appointment is subject to a favorable suitability or fitness determination where reciprocity cannot be applied.
Males born after December 31, 1959, must be registered with or exempt from Selective Service.
For GS-11, one year of specialized experience equivalent to GS-09 or equivalent, applying quality assurance concepts and methods to contractor products or services, evaluating and inspecting contractor production methods and testing, or using statistical and quality-data analysis to determine contractual compliance.
Alternatively, qualify through a related Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or a related LL.M.; relevant fields include quality assurance, statistics, mathematics, production or industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or related fields.
A combination of qualifying post-high-school education and experience may be used to meet qualification requirements.
Applicants relying on education must provide transcripts; education must be from an accredited institution recognized by the U.S. Department of Education.
Meet applicable eligibility requirements, including time-in-grade and time-after-competitive appointment where applicable.
Obtain DoD Acquisition Engineering & Technical Management Foundational certification within required timeframes and earn 80 Continuous Learning Points every two years.
Licenses, if applicable, must be current at the time of application.

Responsibilities

Design, implement, and maintain a risk-based surveillance program and assessment plan for contract quality provisions.
Analyze process measurement data to identify opportunities for process improvement.
Serve as a member of a multifunctional or technical team.
Implement the overall Quality Program for diverse products and services supporting U.S. Government acquisition at supplier facilities.
Ensure contractors comply with requirements for design, manufacturing, repair, overhaul, and modernization activities.
Independently audit and surveil contractor processes to verify customer and contractual requirements are met.
Investigate customer complaints and concerns and provide data on contractor quality performance and processes affecting user satisfaction.
Provide technical support to DCMA team members by analyzing contract-related issues and determining appropriate courses of action to support contractors and customers.