Quality Assurance Specialist

Defense Contract Management Agency•Hudson, NH

About The Position

The Quality Assurance Specialist independently audits and surveils contractor processes to verify that customer and contractual requirements are met. The specialist develops and implements surveillance plans with clear objectives and a master schedule that accounts for contractor and subcontractor production needs. The role applies comprehensive quality assurance knowledge and methods to investigate and analyze complex quality problems, ensure corrective action, and evaluate contractor compliance. Methods include statistical analysis, process control and sampling, and quality data analysis. The specialist ensures compliance with requirements covering the design, manufacture, repair, overhaul, and modernization of a variety of items for contractor and customer activities worldwide.

Requirements

  • Must be a U.S. citizen.
  • Must have one year of specialized experience directly related to or in the position that demonstrates practical knowledge of monitoring, controlling, or maintaining product or service quality in quality assurance, procurement, inspection, production, or related areas.
  • For the NH-03 level, specialized experience must be at the NH-02 or GS-11 grade level, or equivalent in another pay system in Federal service, the military, or the private sector.
  • Experience applying quality assurance principles, concepts, and methodologies.
  • Experience with statistical analysis, control and sampling, process proofing, and quality data analysis to evaluate data and determine contractor compliance.
  • Education may not be substituted for specialized experience at this grade level.
  • Must meet the stated sensitive-compartmented-information/special-sensitive, high-risk security requirements and receive a favorable suitability or fitness determination when reciprocity cannot be applied.
  • Males born after December 31, 1959, must be registered with or exempt from Selective Service.
  • Must pass a required drug test.
  • Must obtain and maintain Special Access Program (SAP) eligibility.
  • Must obtain DoD Acquisition Engineering & Technical Management Foundational certification within required timeframes and earn 80 Continuous Learning Points every two years.
  • May be required to serve a trial or probationary period.
  • Financial disclosure is required.

Responsibilities

  • Independently audit and surveil contractor processes to ensure customer and contractual requirements are met.
  • Develop and implement surveillance plans with clear objectives and a master schedule that identifies contractor and subcontractor production needs.
  • Investigate and analyze complex quality problems and ensure corrective action.
  • Apply statistical analysis, control and sampling, and quality data analysis and evaluation to determine contractor compliance.
  • Ensure contractor compliance with requirements related to the design, manufacturing, repair, overhaul, and modernization of items for contractor and customer activities worldwide.
  • Establish process measurement points and statistical techniques or methods to measure, analyze, and continuously improve processes.
  • Evaluate Government and contractor data to determine compliance with quality-control requirements.
  • Investigate defective material to identify causes and corrective action, and initiate process improvements with contractors as needed.

Benefits

  • A comprehensive federal employee benefits package is available to eligible employees and their families; specific benefits depend on position type.
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