Quality Assurance Specialist (All Sites)

Youth Futures•Ogden, UT

19h•$21 - $24

About The Position

The Quality Assurance Specialist supports data integrity, reporting, and quality assurance across Youth Futures Utah locations and internal systems. Working under the IT Department, the Specialist monitors the accuracy, completeness, consistency, and timeliness of organizational data, identifies discrepancies, and works with responsible staff and managers to ensure corrections are completed. The role analyzes data and develops reports and presentations that support leadership decisions, Board oversight, and internal and external reporting requirements. The position is primarily computer-based and involves extended screen time and detailed data review. It also requires travel between Youth Futures locations and interaction with program staff. Flexibility may be needed during reporting deadlines, monitoring visits, or audits. Starting pay is $21.00–$24.00 per hour, depending on experience, with benefits after 90 days.

Requirements

Must be 21 years of age or older.
Strong Microsoft Excel skills, including working with large datasets, formulas, sorting and filtering, and pivot tables.
Excellent organizational skills and attention to detail, with the ability to manage multiple reporting deadlines and follow-up items.
Ability to interpret data, investigate discrepancies, and communicate findings clearly to staff and leadership.
Ability to maintain confidentiality and handle sensitive organizational and client information responsibly.
Ability to read, understand, and apply written policies, reporting instructions, and documentation standards.
Valid driver’s license and clean driving record, with ability to travel between sites as needed.
Ability to pass required background checks.

Nice To Haves

Bachelor’s degree preferred; relevant experience in data analysis, quality assurance, reporting, information systems, or nonprofit administration may be considered.
Interest in learning and using Tableau and other data analysis, visualization, and presentation tools; prior experience is a plus but not required.
Self-directed, systematic, and exceptionally organized.
Analytical, curious, and motivated to learn new software and reporting methods.
Confident and diplomatic in communicating expectations and holding others accountable for corrections.
Strong problem-solving skills and ability to identify patterns and root causes.
Clear written and verbal communication, including ability to present complex information in an understandable format.
Collaborative, dependable, and committed to accuracy, deadlines, and continuous improvement.
Understanding of nonprofit programs and reporting requirements is a plus.

Responsibilities

Conduct ongoing quality assurance reviews of data and documentation across internal systems and program sites.
Identify missing, inaccurate, inconsistent, or overdue records; communicate findings to responsible staff and managers; track corrective actions through resolution.
Hold staff and departments accountable for timely, accurate data entry and corrections according to organizational standards.
Extract, reconcile, analyze, and validate data from multiple systems to support reliable reporting.
Prepare reports, dashboards, and presentations for the Board of Directors, executive leadership, and upper management.
Compile data for required reporting, compliance reviews, monitoring visits, audits, and other internal or external oversight.
Use advanced Microsoft Excel functions to organize, analyze, compare, and present data.
Learn and use Tableau and other data analysis, dashboard, visualization, and presentation tools as organizational needs evolve.
Develop and maintain quality assurance checklists, data validation processes, reporting schedules, and records of findings and resolutions.
Collaborate with the IT Department, house managers, and other departments to improve data systems, reporting processes, and data quality.
Identify recurring data issues and recommend practical system or process improvements.
Travel to program sites as needed to review data quality and reporting practices.
Assist with special projects and other related duties as assigned.