Quality Assurance Representative

Tyonek Native Corporation•Jacksonville, FL

About The Position

The Quality Assurance Representative ensures maintenance meets safety and regulatory standards through monitoring, inspections, and quality program administration. The role observes maintenance work for compliance with the Naval Aviation Maintenance Program (NAMP) and safety protocols, conducts daily work-site Safety and Foreign Object Damage (FOD) inspections, and reviews technical data before it is distributed to the maintenance department. The representative conducts scheduled and unscheduled audits and final visual inspections, verifies work orders and maintenance action form documentation, and maintains Quality, Safety, Training, and Certification records. The position implements quality-control and safety plans, evaluates work and services against contractual and regulatory requirements, documents inspection results, communicates deficiencies, and follows up on corrective actions. It also develops and maintains inspection procedures for ground support equipment (GSE), provides technical consultation and authorized disposition recommendations, and administers personnel qualification and certification programs, including training and examinations. The role is principally based in an office but includes frequent travel and work outside the office. Travel may be required up to 25%. The work may involve inclement weather, high noise, fumes or airborne particles, electrical hazards, and moving mechanical parts. The position may require climbing, standing, bending, stooping, pushing, kneeling, reaching, walking, and lifting objects normally weighing no more than 25 pounds. A security clearance must be held or be obtainable and maintainable; the applicant must be a U.S. citizen.

Requirements

  • At least eight years of experience as a Naval Aviation Ground Support Mechanic.
  • At least three years of experience as a Collateral Duty Quality Assurance Representative or Quality Assurance Representative.
  • Organizational Level Maintenance Activity (OMA) Naval Aviation Quality Assurance Administration Course(s).
  • Working knowledge of Quality Management System (QMS) principles and control of nonconforming products.
  • Familiarity with Aerospace Quality Standards and the International Organization for Standardization.
  • Familiarity with Program Inspections in accordance with NAMP.
  • High school diploma or GED.
  • Must be a U.S. citizen.
  • Must have or be able to obtain and maintain a security clearance.
  • Ability to use Microsoft Office Suite and learn additional computer skills or software programs.
  • Ability to read and interpret technical, operational, safety, and maintenance documents.
  • Ability to communicate effectively with management and staff, perform basic mathematical computations, and accurately document inspection results.
  • Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.
  • Ability to meet the stated physical requirements, including lifting objects normally not exceeding 25 pounds.

Responsibilities

  • Implement quality-control and safety plans to ensure compliance with contract specifications and applicable regulations.
  • Inspect goods, services, and operations for conformity with quality, health, safety, operational, and contractual requirements.
  • Ensure services listed on the performance requirement summary are performed satisfactorily.
  • Perform scheduled and unscheduled inspections.
  • Communicate deficiencies to the appropriate personnel and follow up to ensure corrections are made.
  • Use Microsoft Office Suite and learn additional computer skills or software programs as needed.
  • Enter key data accurately into databases.
  • Read and interpret safety rules, regulations, operating and maintenance instructions, Statements of Work, Ground Operating Procedures, technical publications and directives, and procedure manuals.
  • Communicate effectively with all levels of management and staff.
  • Perform basic mathematical computations.
  • Thoroughly document inspection results and maintain accurate quality-control files.
  • Develop, qualify, approve, and maintain procedures and techniques used to inspect GSE.
  • Serve as the final authority for interpreting and evaluating quality results against applicable codes, standards, and specifications in accordance with NAMP.
  • Provide technical disposition recommendations concerning findings when authorized by technical data and organizational procedures.
  • Provide technical consultation to the Site Supervisor and Program Management.
  • Establish and administer qualification and certification programs for contractor personnel, including classroom training, examinations, and technician certification.
  • Maintain current auditable files, procedures, personnel certification records, and equipment calibration documentation.
  • Observe maintenance for compliance with NAMP and safety protocols, including daily work-site Safety and FOD inspections.
  • Screen, review, and determine the applicability of technical data before distribution to the maintenance department.
  • Conduct periodic audits and final visual inspections, and verify work orders and maintenance action form documentation.
  • Maintain Quality, Safety, Training, and Certification records.
  • Perform other related duties as needed or assigned.
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