Facilities Quality Assurance Representative

ERG•Indian Head, MD

2d•Onsite

About The Position

ERG is seeking a Facilities Quality Assurance Representative with mid- to senior-level experience to oversee facility service and operations contracts supporting energetic manufacturing operations at the Naval Support Facility (NSF) Indian Head in Indian Head, Maryland. The position evaluates contract work at energetic manufacturing facilities, develops performance criteria, inspects contractor work, tracks corrective actions, prepares cost estimates, and conducts follow-up assessments. The work may involve facility services such as janitorial, pest control, building-system preventative maintenance, grounds, refuse, and above-ground storage tanks. This is a full-time position at a federal facility. The successful candidate must be a U.S. citizen and hold or be able to obtain a Department of Defense Secret-level security clearance. The position requires a pre-employment physical exam and may involve work around potentially harmful physical and chemical agents, participation in medical surveillance programs, and substantial physical activity, including lifting objects up to 100 pounds and working at heights exceeding 30 feet. ERG describes itself as a research and consulting firm serving federal, state, and commercial clients. It offers a multidisciplinary, flexible work environment and competitive salaries and benefits.

Requirements

High school diploma or equivalent.
At least 5 years of experience in the mechanical, electrical, and plumbing (MEP) industry.
Strong organizational and time-management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Must be a U.S. citizen; the position is not eligible for Limited Access Authorizations.
Must currently hold or be able to obtain a Department of Defense Secret-level security clearance.
Must complete a pre-employment physical exam.
Must be able to lift objects weighing up to 100 pounds.
Must be able to stand, walk, bend, stoop, kneel, crouch, crawl, climb, and reach during shifts.
Must be able to use carts, dollies, hand trucks, and other gear to move items.
Must be able to safely climb and descend ladders, stairways, scaffolding, and elevated work platforms, and perform work at heights up to and exceeding 30 feet.
Must be able to work above shoulder level, including reaching, lifting, and manipulating tools and materials overhead.
Must maintain the ability to safely perform essential functions, with or without reasonable accommodation.

Nice To Haves

Associate's or bachelor's degree in facilities management, business administration, or a related field.
Relevant technical experience, such as working in manufacturing facilities.
Prior experience working at a Department of Defense facility.

Responsibilities

Evaluate contract work related to energetic manufacturing facilities and operations against performance standards, including janitorial, pest control, building-system preventative maintenance, grounds, refuse, and above-ground storage tanks.
Develop performance criteria for evaluating contractor work.
Perform regular site visits and inspect contractor work for compliance with applicable plans, specifications, and performance criteria.
Identify contractor performance problems and provide written recommendations for corrective action.
Monitor and track corrective-action implementation and sustainment.
Prepare cost estimates related to facility services and operations.
Conduct follow-up assessments to ensure deficiencies have been corrected.