Quality Assurance Mgr Sr

PNC•Farmers Branch, TX

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a QA Manager Sr within PNC’s C&IB organization, you will be based in Pittsburgh, PA or Dallas, TX. Job Summary Seeking an experienced QA Manager Sr to lead the planning, coordination, and execution of quality assurance and testing initiatives across multiple strategic software delivery projects. The ideal candidate will combine a deep understanding of software quality practices with strong leadership and project delivery skills. The candidate will be responsible for managing QE teams aligning with development and product teams, ensuring quality gates are met and driving the delivery of high-quality software products on time and within scope.

Requirements

Bachelors
Industry experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Analytical Thinking
Controls Testing
Corporate Governance
Quality Assurance (QA)
Quality Support
Selenium
Software Testing
Test Automation
Test Case Development
Usability Testing
Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

Experienced QA Manager with Automation Experience. Adhere to Quality Engineering strategies and best practices
Manage QE Leads and teams across projects to ensure consistent, high quality software delivery
Champion automation, continuous testing and shift-left testing methodologies
Collaborate with cross-functional stakeholders (Product, Development, Dev-ops, etc.) to define test plans and delivery schedules.
Track QE deliverables, KPI’s and defect metrics, report progress to Executives and leaders
Identify and mitigate delivery risks related to quality and testing timelines.
Ensure the accuracy and completeness of testing documentation as part of Change Management processes, collaborating with QE and project teams to support successful implementation and compliance with the standards.
Hire, mentor and coach QE professionals to build high-performing, motivated teams
Allocate resources effectively across concurrent projects
Foster a culture of continuous improvement, learning, and innovation.
Drive improvements in test automation frameworks, CI/CD integration, and release process (Test Artifact reviews)
Ensure compliance with internal QA standards and external regulatory requirements where applicable.
Be the primary point of contact for quality engineering within delivery teams
Provide clear, concise communication to executives and stakeholders regarding testing outcomes, risks, and mitigation strategies.
Oversees all QA activities and processes for a major or multiple software products or systems.
Ensures that performance and quality products conform to established company, industry, and regulatory standards.
Investigates problems and develops disposition and corrective actions for recurring discrepancies.
Provides feedback and input for software development standards and practices.
Leads implementation, control, and distribution of all Quality Assurance programs, practices, standards, methodologies, and metrics.
Reviews results of major and final tests to determine if product specifications are met in line with requirements and standards.
Oversees performance of managers and teams.
Identifies and addresses staff training and development needs.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives.
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.