Quality Assurance Manager - QMS/NDT

BENTELER • Shreveport, LA

7d

About The Position

The Quality Assurance Manager leads and manages the Quality Management System (QMS) and nondestructive testing (NDT) program for BENTELER Steel/Tube. The role develops and maintains quality-control systems to support continuous production, validates quality processes, and ensures product and process quality through documentation, analysis, audits, and ongoing improvement. It also interprets applicable API, ISO, ASTM, ASME, and customer standards and communicates resulting procedure changes to the team.

The position analyzes test results and quality trends, prepares statistical reports for plant management, supports investigations of customer claims and complaints, and evaluates NDT imperfections and defects through hands-on work or signal-chart review. It develops and implements NDT training, procedures, and exams, audits other NDT systems as needed, and manages team schedules to support production.

Requirements

• Bachelor of Science in Engineering or Technology, or an equivalent combination of education and experience; alternatively, 10 years of experience in NDT Level II UT, MT, ET, and magnetic-flux inspection of tubular products.
• At least 5 years of experience in manufacturing or a related field.
• Knowledge of tubular and/or steel manufacturing.
• Knowledge of API, ASTM, and ISO standards and specifications.
• Knowledge of NDT testing.
• Knowledge of mechanical testing of tubular products.
• Ability to organize and explain complex data clearly.
• Demonstrated ability to achieve results through people, technology, and processes.
• Strong safety awareness and experience.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.

Nice To Haves

• An advanced degree, such as an MS in an engineering or technical field and/or an MBA.
• At least 6 years of Quality Control or Quality Assurance experience as a Quality Manager or Team Lead in steel-tube manufacturing.
• Ability to manage all aspects of process-control development.
• Certified Six Sigma Green Belt.
• ISO/Q1 audit certification.
• SAP knowledge and general computer knowledge, including Word, Excel, and Outlook.

Responsibilities

• Develop and manage quality-control systems to ensure continuous product production.
• Support QMS development and revise procedures.
• Validate quality processes by establishing product specifications and quality attributes, measuring production, documenting evidence, and conducting operational and performance qualification or demonstrated-capability studies.
• Analyze test results and prepare statistical reports for plant management.
• Design, develop, approve, and implement NDT training courses, procedures, and exams.
• Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends, including product non-conformances, demonstrated-capability studies, corrective actions, and re-validations.
• Assist with investigating customer claims and complaints, including those related to NDT defects or imperfections.
• Assist with customer, API, and ISO quality audits.
• Maintain and continually improve the QMS.
• Interpret API, ISO, ASTM, ASME, and customer standards and specifications to update or revise procedures and communicate changes to the team.
• Maintain and improve product quality by completing product, compliance, and surveillance audits.
• Investigate and evaluate NDT imperfections or defects using hands-on methods and/or signal-chart review.
• Lead and manage the NDT program and QMS.
• Manage team work schedules to support production.
• Evaluate and audit other NDT systems and programs as required by Benteler Shreveport.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level