Quality (QMS) Manager

MRA Recruiting Services•Menomonee Falls, WI

About The Position

Reich Tool & Design is a family-owned job shop specializing in aerospace, defense, medical, and advanced manufacturing. The Quality (QMS) Manager manages, monitors, and continually improves the Quality Management System functions for ISO 9001 and ISO 13485 systems and the quality objectives of RTD and Trinity. The manager guides employees in understanding the systems and processes that help ensure quality products, and works with cross-functional teams to achieve quality and business objectives. The position manages compliance with ITAR, certifications, customer-specific requirements, and other standards needed to support regulated work. It leads internal, registrar, customer, and supplier audits; owns corrective and preventive action systems and root cause analysis; maintains document control; and supports contract, quality, process, and inspection planning. The manager also oversees calibration and supplier quality systems, develops KPIs and management reporting, leads continuous improvement, and supports lean and 5S programs. The role serves as a resource to leadership on growth initiatives in regulated markets and requires travel as needed. The role is based in a manufacturing job-shop environment and is listed as first shift. The employer describes a team-oriented culture and offers competitive pay, benefits, and workplace events.

Requirements

High school education or GED.
5–7 years of experience in quality systems or manufacturing quality leadership.
Experience with audits, corrective actions, and formal quality systems.
Experience in a manufacturing job-shop environment is required.
Ability to solve practical problems and work with variables in situations with limited standardization.
Ability to interpret written, oral, diagram, or schedule instructions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Must be a U.S. citizen.

Responsibilities

Manage, monitor, and continually improve QMS functions for ISO 9001 and ISO 13485 systems and the quality objectives of RTD and Trinity.
Guide employees on the systems and processes used to ensure the organization delivers quality products.
Collaborate with cross-functional teams to achieve quality and business objectives.
Manage compliance with ITAR, other certifications, and customer-specific requirements.
Develop and implement new quality standards and systems in response to customer needs.
Support onboarding of customers requiring advanced quality systems.
Plan and lead internal, registrar, customer, and supplier audits.
Own corrective and preventive action systems and root cause analysis.
Maintain document control systems, procedures, forms, and records.
Support contract review, quality planning, process planning, and inspection planning.
Advise leadership in support of growth initiatives across aerospace, defense, medical, energy, and other regulated markets.
Manage calibration systems and external calibration providers.
Oversee supplier quality systems, including approvals, scorecards, and corrective actions.
Develop KPIs, dashboards, and management review reporting with operations.
Lead continuous improvement initiatives and maintain awareness of evolving standards and customer requirements.
Ensure required quality documentation and records are complete, accurate, and retained.
Assist in developing and implementing procedures and controls that promote efficient lean operations through lean and 5S programs.
Travel as required.