Quality Assurance Lead Site Coordinator

Indorama Ventures: Indovinya•Port Neches, TX
•Onsite

About The Position

Indorama Ventures–Indovinya is seeking a Quality Assurance Lead Coordinator for its EHSQ Assurance team in Port Neches, Texas. The role ensures the establishment, implementation, and maintenance of the Integrated Management System (IMS) through audits, supporting compliance and continual improvement of the Quality and Food Safety System. It promotes preventive action to meet regulatory standards, including GFSI, GMPs, ISO 9001, EXCiPACT, RSPO, Kosher, and Halal, and monitors non-conformances to help ensure products and processes align with company policies. The coordinator leads local quality and product/food safety committees, manages audits, complaints, non-conformances, certifications, supplier qualification, customer quality documentation, training, validations, and quality reporting. The role also supports other functions and may perform activities at other facilities or locations as requested by the direct supervisor.

Requirements

  • Bachelor’s degree in Chemistry, Biology, Chemical Engineering, Industrial Engineering, or a closely related field.
  • Experience in the chemical or petrochemical industry.
  • Fluent English.
  • Seven years of experience in Quality Assurance.
  • Lead ISO 9001 Auditor qualification.
  • Internal Auditor qualification for GMP/GDP/GFSI certifications, such as BRC, FSSC 22000, EXCiPACT, RC14001, or RSPO.
  • Green Belt certification at minimum.
  • Proficiency with SAP and Microsoft Office programs, including SharePoint and Power BI.
  • Strong knowledge of Food Safety/HACCP regulatory standards.
  • Unwavering integrity.
  • Strong facilitation and team-building skills.
  • Excellent analytical and decision-making capabilities.
  • Excellent oral and written communication skills, effective at all organizational levels.
  • Ability to facilitate change.
  • Ability to work independently and as part of a team.
  • Ability to learn new techniques, multitask, maintain accurate records, follow instructions, and comply with company policies.
  • Detail-oriented with a strong sense of safety awareness.
  • Strong organizing and time-management skills.
  • Ability to change priorities while meeting deadlines.

Responsibilities

  • Define KPIs and their criteria using a continuous-improvement approach and governance.
  • Lead local Quality and Product/Food Safety Committees.
  • Conduct internal audits and manage audit processes.
  • Investigate and respond to customer complaints and non-conformances.
  • Manage non-conformance data, including data entry and follow-up; determine applicability and ensure effective resolutions.
  • Provide feedback and approval during the new product introduction process.
  • Promote, influence, and ensure compliance with the Quality and Safety Management System.
  • Maintain current quality certifications and execute actions based on risk analysis and potential or actual nonconformities to drive continuous improvement.
  • Implement new quality certifications aligned with business strategy.
  • Manage customer quality-critical paperwork, including questionnaires, quality agreements, contracts, and statements, and respond to customer requests related to the Quality and Food Safety System.
  • Serve as the primary point of contact for hosting customer audits.
  • Conduct quality onboarding for new employees.
  • Qualify and monitor suppliers and support supplier audits.
  • Monitor quality metrics, report status to senior management, and prepare other regular reports.
  • Develop cleaning and CCP (Critical Control Points) validations.
  • Monitor the Foreign Supplier Verification Program (FDA).
  • Manage and track the waiver process for raw materials and finished goods.
  • Implement GMP practices applicable to Quality Assurance.
  • Develop initiatives and programs to promote quality standards.
  • Develop and deliver training.
  • Manage the budget and process invoices.
  • Support other functions with QA-related matters or inquiries.
  • Perform and support activities at other facilities or locations as requested by the direct supervisor.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Basic life insurance
  • AD&D insurance
  • 401(k)
  • WellHub / TotalPass
  • Other exclusive benefits
  • Competitive compensation package
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