Quality Assurance Coordinator

Certified Group • Burbank, CA

3d

About The Position

The Quality Assurance Coordinator supports the development, implementation, maintenance, and continuous improvement of the Quality Management System (QMS). This entry-level quality role assists with quality system administration, document control, compliance activities, audit support, and quality improvement initiatives to help ensure adherence to company standards and applicable regulatory requirements. The coordinator partners with cross-functional teams to maintain quality records, support process improvements, and promote a culture of quality throughout the organization.

Requirements

• Associate degree in a scientific, technical, business, or related field, or an equivalent combination of education and experience.
• 1–2 years of experience in quality assurance, document control, laboratory operations, regulated environments, or related administrative support functions.
• Experience working with documentation, records management, or process-related activities.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Experience working in an ISO-accredited, GMP, GLP, NHP, or other regulated environment.
• Familiarity with Quality Management Systems (QMS) and document control practices.
• Exposure to audit support, corrective actions, continuous improvement initiatives, or process mapping.

Responsibilities

• Assist with the development, implementation, maintenance, and continuous improvement of the Quality Management System (QMS).
• Support document control processes, including document creation, revision, review, approval routing, obsoletion, and archiving.
• Assist in developing and maintaining policies, procedures, work instructions, forms, templates, and other quality system documentation.
• Support process mapping and workflow documentation initiatives across departments.
• Coordinate with document owners and stakeholders to ensure documentation complies with established quality standards and document control requirements.
• Maintain quality records and documentation in accordance with company procedures and regulatory requirements.
• Assist with tracking quality metrics, corrective actions, preventive actions, and continuous improvement initiatives.
• Support internal and external audits through document preparation, record retrieval, and follow-up activities.
• Collaborate with cross-functional teams to support quality system enhancements and compliance initiatives.
• Assist in ensuring compliance with applicable quality standards, including ISO 17025, GMP, GLP, NHP, and other regulatory requirements as applicable.
• Support training documentation and quality record management activities.
• Participate in quality investigations and assist with documentation of corrective actions and process improvements.
• Maintain confidentiality of quality records and business information.
• Perform other job-related duties as assigned to support business and quality objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree