Quality Assurance Intern

KEEN Footwear•Portland, OR

3d•Onsite

About The Position

The Quality Assurance Intern will gain hands-on experience with footwear quality at KEEN’s Global Headquarters in Portland, Oregon. The intern will evaluate how materials, construction, fit, craftsmanship, and function contribute to product quality; support daily quality work; and complete a summer project to improve the tools and documentation used for quality and continuous improvement. The internship is a 10-week, onsite program running from June 14 through August 20, with a schedule of 40 hours per week during normal working hours, Monday through Friday, 8:00 AM to 5:00 PM. The intern will work with quality teammates and cross-functional partners, contribute to reporting and problem-solving, and help maintain the Quality Manual. The program also offers hands-on projects, collaboration with other interns, networking with industry experts and mentors, product discounts, a subsidized cafeteria, and an inspiring workspace. Applicants must be eligible to work in the U.S. without sponsorship and may plan no more than four total vacation days during the internship.

Requirements

Currently pursuing or recently completed a bachelor's degree in Product Development, Footwear or Apparel Design, Product Management, Manufacturing, or a related field.
Must be an enrolled Junior, Senior, or Graduate student at an accredited college or university, or a recent graduate of an accredited college or university.
Must be able to work 40 hours per week during the internship, Monday through Friday, 8:00 AM to 5:00 PM, and work onsite five days per week.
Passion for footwear, product quality, materials, construction, and how products are made.
Strong attention to detail and ability to identify and document observations accurately.
Strong organization, communication, and collaboration skills.
Eligible to work in the U.S. without sponsorship.
Able to commit to the 10-week program from mid-June through mid-August and plan no more than four total vacation days.
Proficiency in Microsoft Office programs, including Outlook, Word, and PowerPoint.
Able to learn and adapt quickly to new software and tools.
Strong verbal and written communication skills, including attention to detail when preparing presentations, reports, and materials.
Able to prioritize and manage multiple tasks.
Able to work independently as well as collaborate with a team.
Able to perform the essential functions of the role, with or without reasonable accommodation, including using a computer for extended periods.

Nice To Haves

Interest in outdoor activities, sustainability, footwear trends, or innovation.
Creative problem-solving and a proactive eagerness to learn.

Responsibilities

Evaluate footwear samples for quality of materials, construction, appearance, craftsmanship, and function.
Prepare samples for quality reviews and product-testing activities.
Help identify recurring defects or quality trends and participate in problem-solving discussions.
Support follow-up on quality concerns and help communicate findings to cross-functional partners.
Assist with quality reporting, data organization, and team summaries or presentations.
Review and organize procedures, standards, and reference materials for the Quality Manual, incorporating approved updates.
Participate in quality reviews and cross-functional discussions about quality requirements in product development and production.
Assist with other quality-related projects and team needs as they arise.