Quality Assurance Coordinator

Invenergy•Bolingbrook, IL

1d•$80,000 - $90,000

About The Position

The Quality Coordinator is a senior individual contributor responsible for fleet-wide governance and quality assurance of Incident Management and Process/Product Nonconformance programs, while also owning site-specific quality process execution and improvement activities at the Bolingbrook Center of Excellence. The role serves as a quality expert for incident investigations and nonconformance governance across the fleet, ensuring consistent application of risk-based rigor, investigation quality, and corrective-action effectiveness in accordance with company policies and procedures. The position also provides hands-on quality process leadership at the Bolingbrook Center of Excellence, supporting manufacturing, repair, inspection, and continuous improvement activities. It operates as a technical authority, governance facilitator, and cross-functional partner, not as a people manager. Up to 20% travel may be required.

Requirements

Bachelor’s degree in Engineering, Quality, Operations, or a related discipline, or equivalent experience.
At least 5 years of experience in quality, operations, engineering, incident management, manufacturing, or a closely related field.
Demonstrated experience with incident or event investigation frameworks.
Demonstrated experience with nonconformance or deviation management.
Demonstrated experience with risk-based governance models.
Strong analytical, documentation, and facilitation skills.
Eligible to work in the United States without requiring employer visa sponsorship now or in the future.

Nice To Haves

Experience with Intelex or similar ESHQ/Quality Systems.
Exposure to SIFp-based incident classification.
Manufacturing, repair, or industrial shop experience.
Familiarity with causal analysis methods such as Cause Mapping or 5-Why.
System-level thinking and strong governance discipline.
Ability to influence across sites without direct authority.
Detail-oriented, audit-ready, and process-driven approach.
Clear, confident communication and the ability to challenge constructively.

Responsibilities

Provide fleet-wide governance oversight for Incident Management and Process/Product Nonconformance programs, ensuring consistent application of policies, risk classification criteria, investigation rigor, and closure expectations across sites.
Serve as the Quality authority for incident, near-miss, and nonconformance investigation governance, reviewing investigation quality and corrective-action effectiveness.
Represent and facilitate Quality in enterprise governance forums, including convening reviews, confirming risk classifications, validating investigation scope and rigor, and assessing corrective-action adequacy and scalability.
Ensure clear governance handoffs between Nonconformance Management and Incident Management when Serious Injury or Fatality potential (SIFp) criteria are identified.
Maintain Intelex as the authoritative system of record and ensure documentation, approvals, rationale, corrective actions, and evidence are complete and audit-ready.
Analyze fleet-wide trends, repeat issues, and systemic weaknesses related to incidents and nonconformances, and elevate insights and recommendations to the Director of Quality.
Own site-level quality process execution at the Central Machine Shop, including identifying and documenting process or product deviations, supporting investigations, and verifying corrective-action completion for shop-specific issues.
Partner with Machine Shop leadership, Engineering, Operations, and EHS to improve process consistency, inspection effectiveness, and defect prevention, and translate fleet-wide lessons into local process improvements.
Provide technical guidance and coaching to investigation owners and contributors across the fleet on risk-based thinking, governance expectations, and documentation quality, without taking execution ownership or people-management responsibility.
Perform other related duties as assigned.