Quality Assurance Coordinator

Charles Lea Center•Clarksville, TN

2d•$75,816 - $78,000•Remote

About The Position

The Quality Assurance Coordinator works under the general direction of the Director of Innovation Coordination Services and is responsible for assisting and supporting the ongoing efforts to streamline and monitor program quality both internally and externally with the administration team at CLC- TN. Specific areas of focus will be monitoring the timely completion of services plans, assuring that plans contain all required elements required by Tenn DDA, and assuring that programs is meeting all contractual requirements and outcomes. The Charles Lea Center is looking for a Quality Assurance Coordinator to help us develop and implement a unique and new service in Tennessee designed to help young adults in the communities where they live, work, and play. We use a unique approach built around person centered, employment first, and technology first thinking. We are looking for a Quality Assurance Coordinator grounded in person centered thinking, who can foster a creative and forward-thinking approach to providing services in Tennessee. As the Quality Assurance Coordinator, you must be creative and innovative as well as enjoy working within an environment that is mission, value, and results -driven.

Requirements

At least 18 years of age
Ability to pass a background check upon hire
Valid driver's license
Valid vehicle insurance
Bachelor's degree from an accredited College or University with Two (2) years' experience with quality assurance program development/ management/ monitoring
Strong computer skills and proficiency in Microsoft Office
Work remotely with a flexible schedule
Work remotely from home-based office, Based in the State of Tennessee
Are you able to work independently as well as with a team?
Can you exhibit a good work ethic and professionalism?
Do you genuinely like to help people and have the drive to build your career on doing good?

Nice To Haves

Two years' experience with DDA preferred

Responsibilities

Monitoring the timely completion of services plans
Assuring that plans contain all required elements required by Tenn DDA
Assuring that programs is meeting all contractual requirements and outcomes
Develop and maintain an active database of inspections, plans of corrections, due dates, and other information the programs need to track quality requirements
Provide training to all staff regarding quality requirements regularly
Follow the standards and regulations required by Tennessee Department of Disability & Aging, and ensures that all relevant policy and procedures are adhered to in the programs
Provides support to Innovation Coordinators in developing plans which may include providing guidance and support in using a person's first language and defining clear and concise