Quality Assurance Coord

Kenco•Franksville, WI

About The Position

The Quality Assurance Coordinator assists in managing the site quality management system and ensures processes and procedures are developed in accordance with applicable standards and customer requirements. The coordinator serves as a site leader in developing documents and tools to guide and improve the quality management system, and educates operational personnel about its requirements. The role also supports and assesses implementation of the Kenco Operating System as it relates to quality assurance. The position is expected to travel approximately 25% or less. A passport is not required but is recommended. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Bachelor’s degree in engineering, business, or a related field, or equivalent years of experience. Equivalent experience is defined as one year of professional experience for each year of college requested.
  • 2–4 years of experience in a quality assurance role.

Nice To Haves

  • Knowledge and experience with ISO 9001:2015.
  • Lead Auditor Certification.
  • A passport is recommended.

Responsibilities

  • Maintain, update, and develop site policies, procedures, standard work instructions, and tools to improve the quality management system.
  • Administer the internal audit program by training auditors, auditing processes and procedures, and measuring results.
  • Identify training needs and organize training interventions to meet quality standards.
  • Investigate customer complaints and non-conformance issues, and conduct root cause and corrective action investigations to improve the quality management system.
  • Collect and compile statistical quality data and analyze it to identify improvement opportunities.
  • Support and assess implementation of the Kenco Operating System as it relates to quality assurance.
  • Educate operational personnel on quality management system requirements.

Benefits

  • Medical insurance, including HSA, HRA, and FSA accounts
  • Supplemental insurance, including critical illness, hospital indemnity, and accidental injury coverage
  • Dental insurance
  • Vision insurance
  • Basic life and supplemental life insurance
  • Short-term and long-term disability
  • Paid parental leave
  • 401(k)
  • Paid time off, approximately two weeks, with accrual beginning on the first day of employment
  • 10 employer-paid holidays
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