Coord. Quality Resources

University Medical Center of El Paso•El Paso, TX

About The Position

Executes activities for Quality and Performance Improvement, Patient Safety, Risk Management, and Safety programs as directed by the Assistant Administrator Quality and Infection Control or designee. Collaborates with Quality and other leaders on survey-readiness activities, conducts medical chart reviews and data abstraction, and prepares reports. Serves as an internal consultant to clinical departments on quality, performance improvement, patient safety, and related practices and processes. The role requires broad healthcare knowledge and the ability to implement evidence-based practices and develop approaches to improve regulatory compliance and patient outcomes. Works with Care Leaders and Associates to solve problems and determine satisfactory solutions for achieving compliance, or develop suitable alternatives that meet regulatory requirements and align with UMC-El Paso’s mission and values.

Requirements

  • Three years of clinical experience as a Registered Nurse.
  • Current license to practice as a Registered Nurse in the State of Texas.
  • Bachelor’s degree in Nursing.
  • Ability to apply knowledge of TJC, CMS, and regulatory accrediting agency standards to assure compliance.
  • Effective written and verbal communication skills.
  • Ability to understand, use, and teach the principles of performance improvement.
  • Ability to evaluate quality issues and present data clearly and concisely to other professionals.
  • Proficiency in analytical assessment and creative problem-solving.
  • Knowledge of hospital systems and organizational relationships.
  • Ability to use critical thinking to conduct research and apply interpersonal and problem-solving skills.
  • Ability to organize, delegate, implement, and evaluate process effectiveness.
  • Ability to interview and work in teams.
  • Ability to use a computer and related software applications.

Nice To Haves

  • Experience with patient safety activities, clinical evidence-based practices, and/or performance improvement.
  • Master’s degree in Nursing.
  • Certified Professional in Healthcare Quality (CPHQ) or other relevant certification.

Responsibilities

  • Execute Quality and Performance Improvement, Patient Safety, Risk Management, and Safety program activities as directed by the Assistant Administrator Quality and Infection Control or designee.
  • Collaborate with Quality and other leaders on survey-readiness activities.
  • Conduct medical chart reviews and data abstraction, and prepare reports.
  • Serve as an internal consultant to clinical departments on quality, performance improvement, patient safety, and related practices and processes.
  • Implement evidence-based practices and develop approaches to improve regulatory compliance and patient outcomes.
  • Work with Care Leaders and Associates to resolve problems, achieve compliance, or develop alternatives that meet regulatory requirements and align with UMC-El Paso’s mission and values.
  • Organize, delegate, implement, and evaluate the effectiveness of processes.
  • Evaluate quality issues and present data clearly and concisely to other professionals.
  • Use research, critical thinking, analytical assessment, and creative problem-solving to address quality and compliance issues.
  • Interview and work in teams.
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