Quality Assurance Coordinator

Charles Lea Center • Clarksville, TN

20h • Remote

About The Position

The Quality Assurance Coordinator works under the general direction of the Director of Innovation Coordination Services and is responsible for assisting and supporting the ongoing efforts to streamline and monitor program quality both internally and externally with the administration team at CLC- TN. Specific areas of focus will be monitoring the timely completion of services plans, assuring that plans contain all required elements required by Tenn DDA, and assuring that programs is meeting all contractual requirements and outcomes. The Charles Lea Center is looking to hire a Full-time Quality Assurance Coordinator. We use a unique approach built around person centered, employment first, and technology first thinking. We are looking for a Quality Assurance Coordinator grounded in person centered thinking, who can foster a creative and forward-thinking approach to providing services in Tennessee. The Charles Lea Center is a CQL accredited organization that is based in Spartanburg South Carolina and provides services in South Carolina, North Carolina, and recently was awarded a contract with the Tennessee Department of Disability & Aging (DDA) to provide services in their State.

Requirements

• At least 18 years of age
• Ability to pass a background check upon hire
• Valid driver's license
• Valid vehicle insurance
• Bachelor's degree from an accredited College or University
• Two (2) years' experience with quality assurance program development/ management/ monitoring
• Strong computer skills and proficiency in Microsoft Office
• Work remotely with a flexible schedule
• Work remotely from home-based office
• Based in the State of Tennessee
• Are you able to work independently as well as with a team?
• Can you exhibit a good work ethic and professionalism?
• Do you genuinely like to help people and have the drive to build your career on doing good?

Nice To Haves

• Two years' experience with DDA preferred

Responsibilities

• Monitoring the timely completion of services plans
• Assuring that plans contain all required elements required by Tenn DDA
• Assuring that programs is meeting all contractual requirements and outcomes
• Develop and maintain an active database of inspections, plans of corrections, due dates, and other information the programs need to track quality requirements
• Provide training to all staff regarding quality requirements regularly
• Follow the standards and regulations required by Tennessee Department of Disability & Aging, and ensures that all relevant policy and procedures are adhered to in the programs

Benefits

• medical
• dental
• vision
• life insurance
• 401(k)
• paid time off (PTO)
• tuition reimbursement
• an onsite wellness clinic

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level