Quality Assurance / Area Warranty Manager

Stylecraft•Tyler, TX

1d•$65,000 - $70,000•Onsite

About The Position

Stylecraft is seeking a Quality Assurance / Area Warranty Manager to help ensure homes meet company standards and homeowners receive high-quality service. The role connects construction quality with homeowner satisfaction through inspections, warranty support, repair coordination, and feedback that supports continuous improvement. It is an in-person, field-based, full-time position with a stated pay range of $65,000–$70,000. The position supports field teams and promotes best practices across multiple communities.

Requirements

Experience in residential construction, warranty, repair, or quality assurance.
Enjoy working directly with homeowners and delivering exceptional customer service.
Organized and detail-oriented, with the ability to manage multiple priorities.
Effective communication with homeowners, contractors, and internal teams.
Take ownership of identifying issues, finding solutions, and continuously improving processes.

Nice To Haves

TREC certification.
Professional Real Estate Inspector certification.
ICC certification.

Responsibilities

Conduct pre-drywall, final, and re-inspections to ensure homes meet Stylecraft standards.
Work directly with homeowners to address warranty concerns and provide positive customer experiences.
Schedule and manage contractor work, ensuring repairs are completed correctly, on time, and with quality craftsmanship.
Identify recurring issues, provide feedback, and help improve building practices and internal processes.
Support field teams and promote best practices across multiple communities.