Field Service Engineer - Warranty and Quality Assurance

Siemens•Ohio - United States of America, OH

3d•$63,393 - $108,674•Remote

About The Position

Siemens is seeking a Field Service Engineer for its Electrification Automation Business Unit to manage punch list items and warranty issues and provide technical support to large data center customers. The position is based remotely in the Indiana/Ohio area and supports sites primarily in that region, with travel across the United States as needed. The role involves hands-on field support for data center installations, resolving electrical and customer issues, and contributing field feedback to quality and process improvements.

Requirements

High school diploma or GED.
At least 2 years of experience in power distribution systems, including low and medium voltage (480V–38kV).
Experience troubleshooting and maintaining electrical systems, including low- and medium-voltage switchgear, breakers, and control circuits.
Working knowledge of power distribution systems, testing, commissioning, and start-up procedures.
Ability to work independently in a field-based, hands-on environment and provide technical support to resolve complex issues.
Proficiency with Microsoft Office (Word, Excel, and PowerPoint) for documentation and reporting.
Availability for emergency and relief assignments and up to 80% travel for national site visits.
Must be based remotely in the Indiana/Ohio area to support the business geography.
Valid driver's license in good standing and at least 21 years of age to participate in the required Siemens vehicle plan.
Legally authorized to work continually and permanently in the United States without company sponsorship.

Nice To Haves

Customer service or warranty support experience in industrial or data center sectors.
Bachelor's degree in Electrical Engineering or a related field.
At least 3 years of field service experience, ideally with data center or power distribution systems.
Experience with protection and control relays, SF6 gas circuit breakers, and project management software.
OSHA 30, NFPA 70E, MSHA 46/48, or similar certifications.
NETA or NICET certifications or a TWIC card.

Responsibilities

Conduct pre-installation site visits to verify storage conditions and environmental readiness, and identify risks before commissioning.
Lead management and resolution of punch list items for large-scale data center installations.
Oversee resolution of warranty issues with internal teams and external customers.
Diagnose and resolve electrical issues involving low- and medium-voltage power distribution systems, control circuits, and electrical components.
Assist with installation, testing, commissioning, and start-up of low- and medium-voltage equipment in data center projects.
Act as a primary customer contact for punch list, warranty, and technical concerns; maintain professional relationships with customers and contractors.
Provide field feedback to project and quality program managers and participate in reviews to share lessons learned and support process and product improvements.
Support sites primarily in Indiana and Ohio, travel nationally as needed (up to 80%), and respond to emergency assignments.
Document warranty claims, technical issues, punch list resolutions, status, and actions taken.