[ US -DC] FSQ Area Manager
About The Position
The Quality Area Manager leads the QA and Sanitation teams to ensure Good Manufacturing Practices (GMPs) and sanitation meet company quality standards and support customer service. The role provides employees with task instructions, coaching, and training; coordinates workloads; and supports employee relations across facility departments. The position guides employees by coordinating work and resolving problems. Performance is evaluated based on leadership of QA employees, team productivity and prioritization, the quality and quantity of shift reports, and the ability to guide employee performance. The role maintains documentation related to GMPs, HACCP, processing analysis, and environmental monitoring; updates quality data in computer systems; reports food safety and quality issues to authorized personnel; and identifies defective materials, questionable conditions, and discrepancies in current-week ingredients or packaging. It follows safety policies and regulations, supports continuous improvement, and performs supervised workers’ duties as needed. The position is based in a manufacturing and assembly environment, with regular exposure to cool or cold temperatures (30°F–40°F), and frequent exposure to fumes or airborne particles, moving mechanical parts, vibration, and loud noise. The schedule is Thursday through Sunday, 6:30 PM–5:30 AM. Days and hours may vary by shift; overtime may be required based on operational needs, and the role is expected to work the hours needed to complete daily assignments.
Requirements
- Bachelor’s degree in food science or a related field.
- Basic math skills, including addition, subtraction, multiplication, division, and fractions.
- Basic computer skills, including data entry, Microsoft Office, and Google Sheets.
- Successfully obtain certification as a power material handling equipment operator.
- Able and willing to work the full schedule; partial shifts and early or late arrivals cannot be accommodated.
- Able to regularly stand, walk, stoop, reach, and lift for a minimum of 10 hours, with or without reasonable accommodation.
- Able to use hands to finger, handle, or feel objects and tools, and to talk or hear, with or without reasonable accommodation.
- Close and peripheral vision.
Nice To Haves
- 1–3 years of related experience is preferred.
- Bilingual in Spanish is a plus.
- Ability to work flexible days at times.
Responsibilities
- Communicate respectfully with coworkers and support effective employee relations across facility departments.
- Instruct employees on how to perform tasks, including QA checks, equipment cleaning, and applicable expectations.
- Support and follow management direction regarding product integrity.
- Work toward continuous improvement while following company policies.
- Maintain accurate documentation for GMPs, HACCP, processing analysis, and environmental monitoring.
- Coach QA and Sanitation employees to follow company policies and procedures.
- Train new employees on standard operating procedures.
- Perform duties of supervised workers as needed.
- Distribute daily workloads equitably based on priority and employee ability.
- Report defective materials or questionable conditions to the QA Manager.
- Follow prescribed safety policies and regulations.
- Complete tasks as directed with minimum supervision.
- Inspect products or surfaces using tools such as thermometers, gas analyzers, and food scales as needed.
- Update quality numbers in computer systems using computer programs, including Microsoft Office and Google Sheets.
- Report food safety and quality problems to personnel authorized to initiate action.
- Report discrepancies related to current-week ingredients or packaging.
- Coordinate employee work, resolve problems, and guide team productivity and performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
