DC Area Supervisor
About The Position
The DC Area Supervisor leads and manages a team of hourly associates in a distribution center, helping ensure operations are efficient, safe, and productive. The role oversees prompt, efficient, and accurate merchandise handling and develops and implements team goals. It includes responsibility for hiring, evaluating, developing, disciplining, and terminating hourly associates, with management responsibility for 20 to 30 associates. The supervisor oversees operational procedures and work methods, coaches associates, monitors productivity, safety, service, and quality, and resolves associate relations and operational issues. The role also maintains inventory accuracy and control, reviews business reports and metrics, and coordinates staffing and operations to meet business plans and production rates. The position typically reports to the Operations Manager and requires overnight travel less than 10% of the time. It is based in a comfortable indoor area, with intermittent physical exertion such as walking, standing, stooping, climbing, and lifting materials or equipment.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Flexibility to work various shifts.
- Ability to relocate.
- At least 2 years of work experience.
- High school diploma and/or GED knowledge, skills, and abilities, typically acquired through completion of that education.
- Ability to supervise and develop a team of hourly associates.
Nice To Haves
- Bachelor's degree.
- Computer skills, including Microsoft Office.
- Experience with Warehouse Management Systems.
- 3 or more years of supervisory experience in a related field.
Responsibilities
- Ensure operating procedures are followed and identify and recommend process changes to the Operations Manager and/or Assistant General Manager.
- Evaluate work methods and recommend ways to eliminate inefficiencies.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train, coach, and provide feedback to hourly associates; conduct regular evaluations using data and observations.
- Coach and counsel associates regarding job performance and work methods, and resolve associate relations issues.
- Handle hiring, compensation, discipline, and termination of hourly associates in the assigned department.
- Investigate operational errors, determine causes, and recommend corrective actions.
- Maintain inventory accuracy and control; review reports and identify opportunities to improve productivity, accuracy, quality, and expenses.
- Coordinate and monitor operations to keep production rates consistent with business plans and patterns while reducing irregularities and damages.
- Review reports and business metrics to plan staffing needs for optimal department operations.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
- Plan, monitor, and review subordinate work; this may include direct supervision of a shift or coordination of multiple work groups.
- Make recommendations concerning associate selection, termination, performance appraisal, and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
