DC Area Supervisor-2
About The Position
The DC Area Supervisor leads an hourly team and influences the distribution team to run the distribution center efficiently, safely, and productively. The role manages 20 to 30 hourly associates and ensures prompt, efficient, and accurate merchandise handling while developing and implementing team goals. Responsibilities include hiring, evaluating, developing, disciplining, and terminating hourly associates. The supervisor oversees operational procedures and work methods, coaches and develops associates, monitors productivity, safety, service, and quality, maintains inventory accuracy, reviews key performance metrics, and plans staffing and operations to meet business plans and production rates. The role typically reports to the Operations Manager and directly supervises the work activities of others. The position typically requires overnight travel less than 10% of the time. It is based in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable. The work requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Flexibility to work various shifts.
- Ability to relocate.
- High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.
- At least 2 years of work experience.
- Intermittent continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.
Nice To Haves
- Bachelor's degree.
- Computer skills, including Microsoft Office.
- Experience with Warehouse Management Systems.
- 3 or more years of supervisory experience in a related field.
Responsibilities
- Ensure operational procedures are followed and recommend changes to standardized processes to the Operations Manager and/or Assistant General Manager.
- Evaluate current work methods and recommend ways to eliminate inefficiencies.
- Guide associates in daily operations and monitor productivity, safety, service, and quality.
- Train, coach, and provide feedback to hourly associates, and conduct regular evaluations using factual data and observations.
- Provide coaching and counseling regarding job performance and work methods; resolve associate relations issues.
- Hire, compensate, discipline, and terminate hourly associates in the assigned department.
- Investigate operational errors, determine their causes, and recommend corrective action.
- Maintain inventory accuracy and control; review reports and identify improvement opportunities in productivity, accuracy, quality, and expenses.
- Coordinate and monitor operations to maintain production rates consistent with the business plan and reduce irregularities and damages.
- Review reports and business metrics to analyze and plan staffing needs for optimal department operations.
- Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
- Plan, monitor, and review subordinate work, which may involve supervising a shift or coordinating multiple work groups.
- Make recommendations concerning associate selection, termination, performance appraisal, and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
