DC AREA SUPERVISOR

The Home Depot•Tampa, FL

About The Position

The DC Area Supervisor leads an hourly team and influences the broader distribution team to run the distribution center efficiently, safely, and productively. The role manages 20 to 30 hourly associates and is responsible for prompt, efficient, and accurate merchandise handling, as well as developing and implementing team goals. Management responsibilities include hiring, evaluating, developing, disciplining, and terminating hourly associates. The supervisor ensures operational procedures are followed, evaluates work methods and recommends improvements, coaches and develops associates, monitors productivity and safety, maintains inventory accuracy, reviews performance metrics, and plans staffing and operations to meet business plans and production rates. The role typically reports to the Operations Manager and may supervise a shift or coordinate multiple work groups. Overnight travel is typically less than 10% of the time. The position is based in a comfortable indoor area, with unpleasant conditions infrequent and not objectionable.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Flexibility to work various shifts.
Ability to relocate.
At least 2 years of work experience.
High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.
Ability to assess skills and manage others’ work and productivity while coaching and developing talent.
Ability to apply fundamental financial concepts to assist with budgets, labor forecasting, and assessing the financial impact of decisions.
Creative thinking and problem-solving ability.
Clear, concise communication across varied settings, with the ability to adapt communication style to the audience.
Conflict-management skills, including active listening and resolving disagreements equitably.
Ability to understand and use facility operations systems and tools and retrieve data accurately and effectively.
Ability to perform intermittent continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment that may be heavy or awkward.

Nice To Haves

Bachelor's degree.
Computer skills, including Microsoft Office.
Experience with Warehouse Management Systems.
At least 3 years of supervisory experience in a related field.

Responsibilities

Ensure operations procedures are followed and identify and recommend changes to standardized processes to the Operations Manager and/or Assistant General Manager.
Evaluate current work methods and recommend ways to eliminate inefficiencies.
Guide associates in daily operations and monitor productivity, safety, service, and quality.
Train, coach, counsel, and provide feedback to hourly associates; conduct regular evaluations using factual data and observations.
Resolve associate relations issues in the assigned functional area.
Hire, compensate, discipline, and terminate hourly associates in the assigned department.
Investigate operational errors, determine causes, and recommend corrective action.
Maintain inventory accuracy and control; review reports and identify opportunities to improve productivity, accuracy, quality, and expenses.
Coordinate and monitor operations to meet performance and production rates in line with the business plan, while reducing irregularities and damages.
Review reports and business metrics to analyze staffing needs and plan for optimal department operations.
Plan, monitor, and review subordinates’ work; this may include supervising a shift or coordinating multiple work groups.
Make recommendations concerning associate selection, termination, performance appraisal, and professional development.
Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.