DC TRANSPORTATION AREA SUPERVISOR

The Home Depot•Atlanta, GA

About The Position

The Transportation Area Supervisor leads an hourly team and influences the distribution team to run the distribution center efficiently, safely, and productively. The role manages the associates under the supervisor’s responsibility and ensures merchandise is handled promptly, efficiently, and accurately. The supervisor develops and implements team goals and is responsible for hiring, evaluating, developing, disciplining, and terminating hourly associates. The position has management responsibility for approximately 20 to 30 hourly associates. The supervisor manages transportation processes, including dedicated fleet and one-way carrier execution, store delivery routes, coordination with outbound operations, yard management, and store service performance. The role reviews service and customer feedback results, develops improvement plans, evaluates work methods, and partners with operations leadership to improve efficiency. It also coaches associates, monitors productivity, safety, service, and quality, addresses associate relations issues, and investigates operational errors. The role manages on-time store service, trailer cube utilization, and financial goals; reviews performance and financial reporting; and helps keep transportation projects and pilots on schedule. It coordinates transportation planning to support business-plan metrics, budgets, and on-time delivery. The position reports to the Operations Manager and requires intermittent physical exertion, with regular exposure to temperature extremes, moving machinery, loud noise, and fumes. Overnight travel is typically less than 10% of the time.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Minimum education is a high school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.
Minimum of 2 years of work experience.
Ability to manage and supervise the work activities of others, including planning, monitoring, and reviewing subordinate work.
Ability to work amid regular exposure to temperature extremes, moving machinery, loud noise, and fumes.
Ability to meet physical demands that include intermittent continuous exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Nice To Haves

Bachelor’s degree in Supply Chain or a related field.
Supply chain experience.
Experience with Warehouse Management Systems and Transportation Management Systems.
At least 3 years of supervisory experience in a related field.
Experience managing a dedicated fleet.
Flexibility to work various shifts.
Ability to relocate.

Responsibilities

Manage transportation functions according to budget goals, operating standards, and performance metrics.
Manage dedicated fleet and one-way carrier execution.
Plan and execute store delivery routes and partner with outbound operations to meet load schedules.
Manage the yard and customer service performance, including communications with stores.
Analyze store service and Voice of Customer results and create action plans to improve performance.
Evaluate work methods to identify efficiencies and partner with the Operations Manager or Assistant General Manager to implement solutions.
Guide associates in daily operations and monitor productivity, safety, service, and quality.
Train associates, provide feedback, and conduct regular job-performance evaluations.
Resolve associate relations issues and handle hiring, compensation, discipline, and termination of hourly associates in the assigned department.
Investigate operational errors, determine causes, and recommend corrective action.
Manage execution of on-time service to stores, trailer cube utilization, and financial goals.
Review daily, weekly, monthly, and quarterly metrics and financial analyses to identify actions for negative trends and reinforce positive trends.
Ensure transportation projects and pilots meet timelines and intended results.
Coordinate and monitor transportation plans to support business-plan metrics, budgets, and on-time delivery.
Review reports and metrics to plan transportation needs.
Perform other duties as assigned by the Operations Manager, Assistant General Manager, or General Manager.
Plan, monitor, and review the work of subordinates and make recommendations regarding selection, termination, performance appraisal, and professional development.