Quality Administrator

HEICO Corporation•Town of Smithtown, NY

8d•Onsite

About The Position

The Quality Administrator supports the Quality Department by coordinating quality documentation, records, and day-to-day compliance activities. The role assists with the RMA process and specialized order-fulfillment documentation; drafts and maintains SOPs and ERP instructions; controls document revisions; and maintains training records, including recurring and expiring requirements. The position also supports internal QMS audits, tracks findings and corrective actions, develops instructional materials and training videos, and works with cross-functional teams to help ensure accurate, current, and compliant information is available throughout the organization. The role reports to the Hauppauge, NY office. The position offers the opportunity to work a four-day work week or a 9/80 schedule after completing the probationary period.

Requirements

High school diploma or equivalent.
Proficiency in Microsoft Office Suite and documentation tools.
Experience with video-editing software, such as Clipchamp or Office 365.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to sit and work at a computer for most of the day in an office environment.
Ability to lift 20-pound boxes.

Nice To Haves

College education; not required.
Aviation background; not required.

Responsibilities

Support the RMA process and prepare specialized documentation for order fulfillment.
Track document revisions, maintain version control, and maintain training records, including recurring and expiring training.
Audit existing documentation for relevance and accuracy, identify gaps or inconsistencies, and recommend improvements.
Assist in planning and executing internal QMS audits in accordance with ISO or regulatory standards.
Document audit findings, non-conformances, and corrective actions, and follow up to ensure timely resolution.
Support audit readiness and compliance initiatives across departments.
Draft, revise, and maintain ERP-related instructions and SOPs in collaboration with subject matter experts.
Create instructional videos and visual guides using Clipchamp or similar platforms; edit content for clarity and engagement.
Maintain a library of internal training materials.
Collaborate with IT, Operations, Training, and other cross-functional teams.
Participate in ERP implementation or upgrade projects as needed.
Support and train end-users on accessing and using documentation.
Help coordinate certification packs and documentation for other projects.