Qualified Professional, Behavioral Health Urgent Care

Monarch • Concord, NC

7d

About The Position

The Qualified Professional (QP) in Behavioral Health Urgent Care provides clinically based guidance to staff and the individuals they support, while handling clerical, clinical, and organizational tasks and conveying a positive image of the organization. The role includes assessment, referral coordination, community connection, assertive engagement, clinical documentation, and service improvement. Driving and travel may be required.

The position is scheduled for 37.5 hours per week, Friday through Sunday, 7:00 p.m. to 7:00 a.m. The stated minimum pay is $19.23. A bachelor's degree is required, dependent upon experience, and the position requires a QP certification and relevant experience. Specific experience and education combinations for qualification are provided in the requirements.

Requirements

• Minimum of a bachelor's degree, dependent upon experience.
• Qualified Professional (QP) certification.
• At least 1 year of experience in a crisis management setting or service providing crisis response.
• 1–4 years of experience working with children or adults, depending on population served and education, with a mental health diagnosis, an intellectual/developmental disability, or substance use disorder.
• QP qualification under 10A NCAC 27G .0104 requires one of the following applicable experience combinations: a bachelor's degree in a non-human-services field with 4 years full-time or 8 years part-time experience; a bachelor's degree in human services with 2 years full-time or 4 years part-time experience; or a master's degree in human services with 1 year full-time or 2 years part-time experience.

Responsibilities

• Provide initial assessments, evaluate the effectiveness of assessments and referrals made by people receiving services, and participate in team meetings or case reviews with providers and natural supports as needed.
• Identify opportunities for community connections and for developing or enhancing natural support networks; work with staff to educate people served about referral options and access opportunities.
• Use a range of communication skills and strategies to establish mutual relationships with individuals, staff, coworkers, supervisors, other stakeholders, and people important to individuals receiving services.
• Ensure service and support referral recommendations align with the assessment.
• Provide Assertive Engagement Services to hospital discharge referrals involving individuals with documented severe or serious mental illness and/or addictive disorder who have a history of erratic or non-engagement in treatment and meet the stated eligibility criteria.
• Prepare and submit required or requested reports, documents, assessments, evaluations, and paperwork; review and sign off on clinical documentation as required.
• Release confidential information as designated within assigned departments.
• Identify ways to provide services using existing community resources whenever possible.
• Attend and actively participate in required meetings and training, and maintain certification in agency, state, and federal training requirements.
• Demonstrate knowledge of emergency procedures, including preventative and crisis services.
• Work with the Practice Administrator and staff to continually assess and enhance BHUC services.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Follow service definition guidelines for services provided.
• Complete other relevant responsibilities assigned by the supervisor.

Benefits

• Eligible employees may have access to comprehensive health coverage.
• Eligible employees may have access to retirement plans.
• Professional development support.
• Customizable benefits and perks tailored to role, employment type, and location.
• Comprehensive, competitive benefits package supporting full-time and part-time team members and their families.
• Opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level