Qualified Mental Health Associate (QMHA) – Case Manager

Guillaume Counseling Services • Portland, OR

8h • Hybrid

About The Position

Guillaume Counseling Services, P.C. is seeking compassionate, dependable, and culturally responsive Qualified Mental Health Associates to join its outpatient behavioral health team in Portland, Oregon. The position provides direct behavioral health support, skills training, case management, care coordination, and community resource assistance to children, adolescents, adults, and families experiencing mild to moderate mental health challenges. Services are provided within the QMHA scope of practice and under appropriate clinical supervision; this is not an administrative or independent psychotherapy role.

The position is hourly W-2 employment, initially part-time at approximately 20–29 hours per week. Full-time work of 30–40 hours per week may be available depending on service demand and organizational needs, but full-time hours are not guaranteed. The work arrangement is hybrid and includes required in-person services in the Portland area. Schedules are developed around employee availability, client needs, and organizational requirements. Appointments may be scheduled Monday through Friday from 9:00 a.m. to 8:00 p.m. and Saturday from 9:00 a.m. to 3:00 p.m. Employees must be available for supervision, consultation, meetings, and training during weekday business hours. All required work time, including documentation, supervision, meetings, training, and assigned administrative work, is compensated.

The projected start date is 2027, with the exact date to be determined based on program development, regulatory approvals, and organizational needs. Hourly compensation is $26 for regular QMHA work, $28 for culturally specific work, and $30 for qualifying bilingual employees. Actual earnings depend on hours worked, client referrals, service demand, and organizational needs.

The organization offers medical, dental, and vision insurance for eligible full-time employees; paid sick leave in accordance with Oregon requirements; retirement savings through OregonSaves and a 401(k) plan, subject to eligibility; professional liability insurance; flexible scheduling; opportunities for professional advancement; structured onboarding and paid training; ongoing clinical supervision and professional development; administrative support for scheduling, billing, and coordination; and electronic health record tools for service documentation.

Applicants must meet applicable Oregon QMHA qualification and credentialing requirements through an eligible education or combined education-and-experience pathway, and be able to obtain or maintain applicable QMHA credentialing. A bachelor's degree in psychology, social work, behavioral science, or a related qualifying field is listed, though an equivalent degree or qualifying combination of education, training, and experience may be considered under Oregon requirements. Bilingual proficiency in Spanish and English or Haitian Creole and English is preferred but not required.

Requirements

• Meet applicable Oregon QMHA qualification and credentialing requirements through an eligible educational or combined education-and-experience pathway.
• Bachelor's degree in psychology, social work, behavioral science, or a related qualifying field; an equivalent degree or qualifying combination of education, training, and experience may be considered under applicable Oregon requirements.
• Ability to obtain or maintain applicable QMHA credentialing.
• Knowledge of behavioral health services, skills development, case management, and community resources.
• Ability to work effectively with children, adolescents, adults, and families from diverse socioeconomic, cultural, racial, ethnic, religious, and nonreligious backgrounds.
• Strong communication, interpersonal, organizational, and documentation skills.
• Ability to establish positive, respectful relationships with clients, families, colleagues, and community partners.
• Demonstrated flexibility, teachability, accountability, collaboration, and openness to feedback.
• Ability to provide services within the QMHA scope of practice under appropriate clinical supervision.
• Ability to complete required safety, risk-screening, and other training.
• Ability to provide required in-person services in the Portland area.
• Availability for scheduled supervision, consultation, meetings, and training during weekday business hours.

Nice To Haves

• Current QMHA registration or certification through an applicable Oregon-recognized credentialing pathway.
• Experience in outpatient behavioral health, community mental health, or case management.
• Experience working with Medicaid/Oregon Health Plan populations.
• Experience facilitating psychoeducational or skills-development groups.
• Familiarity with community resources, social services, and care coordination.
• Bilingual proficiency in Spanish and English or Haitian Creole and English.

Responsibilities

• Provide individualized behavioral health skills training to help clients improve coping skills, emotional regulation, communication, problem-solving, and daily functioning.
• Deliver case management services and assist clients in accessing appropriate community resources.
• Support clients in implementing goals and interventions established in their treatment plans.
• Facilitate psychoeducational and skills-development groups within the QMHA scope of practice.
• Coordinate care with clinicians, families, community providers, and other authorized support systems.
• Assist clients with navigating behavioral health, healthcare, housing, educational, and community support resources.
• Monitor client progress, identify barriers to care, and communicate relevant concerns to the supervising clinician.
• Complete accurate and timely service documentation.
• Participate in required clinical supervision, consultation, training, and team meetings.
• Maintain compliance with Oregon regulations, HIPAA, professional standards, and organizational policies.

Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Paid sick leave in accordance with Oregon requirements.
• Retirement savings through OregonSaves and a 401(k) plan, subject to eligibility.
• Professional liability insurance coverage.
• Flexible scheduling and opportunities for professional advancement.
• Structured onboarding and paid training.
• Ongoing clinical supervision and professional development.
• Administrative support for scheduling, billing, and coordination.
• Electronic health record tools to support service documentation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level