QSR Supervisor

Circle K Stores • Plant City, FL

9d • Onsite

About The Position

This position is responsible for managing the day-to-day operations of a company-operated restaurant, with full responsibility for people, operations, and financial metrics. The position reports directly to the Restaurant District Manager. The description indicates that duties and responsibilities may change, and the incumbent may be asked to perform other duties.

Requirements

• At least 2 years of restaurant management experience.
• Proficiency in Microsoft Office Suite.
• Valid state driver’s license.
• Open availability.
• Excellent communication skills; ability to motivate, coach, and lead team members.
• Integrity and ability to keep commitments; positive attitude; conflict management skills; sense of urgency; ability to lead by example and focus on results.
• Ability to work as a team player or independently.
• Ability to frequently bend, twist at the waist, kneel, squat, stand, and walk; occasionally climb and descend ladders.
• Ability to tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
• Ability to reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
• Ability to push, pull, lift, and carry up to 10 pounds frequently and up to 50 pounds or more occasionally, including lifting from ground to overhead.

Nice To Haves

• ServSafe Manager certification preferred.

Responsibilities

• Provide excellent, fast, and friendly guest service; coach and correct team members as needed.
• Recruit, interview, select, hire, and onboard employees for all positions.
• Maintain a clean restaurant through cleaning and general housekeeping; delegate shift duties and follow up on completion.
• Establish build-to’s and maintain the production management system.
• Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
• Supervise and coach team members on food preparation and production management guidelines; ensure ongoing training on Brand and Company standards.
• Share relevant information, maintain the communication board, implement Brand campaigns, and conduct new-product training.
• Ensure product quality, food safety, and operational standards are met.
• Monitor cash, sales, and inventory control records for accuracy.
• Communicate as required with the Restaurant District Manager.
• Complete required daily, weekly, and period paperwork, inventory and cash counts, truck orders, schedules, and other administrative duties.
• Maintain a safe environment for team members and guests by following laws and safety codes; report facility issues to maintenance.
• Complete incident reports according to the 5-minute rule policy.
• Take ownership of financial and operational metrics to support a profitable restaurant.
• Conduct team member check-ins, provide positive feedback badges in Workday, and use recognition to reinforce positive performance and behaviors.
• Use progressive discipline to address performance deficiencies or failure to follow company policies or regulatory requirements.
• Train a Restaurant Assistant Manager to operate the restaurant successfully in the Restaurant Manager’s absence.
• Demonstrate Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

• Medical, dental, vision, term life, and AD&D plans.
• Flexible spending and health savings accounts.
• Short-term and long-term disability.
• Vacation, holiday, personal, and sick paid time off.
• Matching 401(k).
• Tuition reimbursement.
• Stock purchase plan.
• Employee discount program.
• Discount meal benefit.
• Wellness plan.
• Mobile phone benefit.
• Quarterly incentive plan.
• Wait periods may apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed