QSR Lead Representative

Circle K • Charleston, SC

12d • Onsite

About The Position

This position directly supervises restaurant operations during a shift. The Restaurant Shift Lead coordinates the work of assigned team members and maintains Company and Brand operational standards to ensure guests leave satisfied. The role includes coaching team members, overseeing food preparation and service, maintaining food safety and product quality, and monitoring shift records and procedures.

Requirements

• Excellent communication skills.
• Ability to motivate, coach, and lead team members.
• Acts with integrity and keeps commitments.
• Positive attitude.
• Ability to gain control during stressful situations.
• Sense of urgency.
• Focus on achieving results while having fun.
• Ability to work well with others or independently.
• Frequently bend, twist at the waist, kneel, squat, stand, and walk.
• Occasionally climb and descend ladders.
• Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
• Reach, grasp, and manipulate objects with hands for the entire shift, including reaching overhead.
• Push, pull, lift, and carry up to 10 pounds frequently and 50 or more pounds occasionally, including lifting from ground to overhead.

Responsibilities

• Provide excellent guest service in a fast and friendly manner and coach team members to do the same.
• Maintain a clean restaurant by performing housekeeping duties, assigning shift tasks, and following up on their completion.
• Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
• Coach team members on food preparation and production management guidelines.
• Ensure product quality, food safety, and operational standards are met.
• Monitor the accuracy of cash, sales, and inventory control records throughout the shift.
• Complete end-of-shift and end-of-day paperwork and counts as required.
• Communicate discrepancies to the immediate supervisor.
• Maintain a safe environment for team members and guests by following government laws and safety codes.
• Complete incident reports according to the 5-minute rule policy.
• Demonstrate Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

• Unlimited tip pooling.
• Medical, dental, vision, term life, and AD&D plans.
• Flexible spending and health savings accounts for full-time employees.
• Paid vacation time off.
• Company holidays paid at time and a half.
• Matching 401(k).
• Tuition reimbursement.
• Stock purchase plan.
• Employee discount program.
• Discount meal benefit.
• Wellness plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed