QC Documentation Coordinator Senior

Gulfstream • Appleton, WI

20h

About The Position

The QC Documentation Coordinator Senior assists the Return to Service Documentation Analyst in preparing and completing documentation required to return aircraft to service in accordance with F.A.R. 43.9 and F.A.R. 43.11. The role also gives direction to and assists other QC Documentation Coordinators to help ensure work is completed efficiently and on time.

The position prepares aircraft logbook entries and supporting records after maintenance, processes completed work orders for scanning and records retention, prepares delivery and technical acceptance reports, shipping memos, and customer correspondence, and serves as the primary trainer for newly hired Coordinators. Additional duties include proofreading work, maintaining office databases, coordinating equipment repairs and supply orders, and assisting managers with special projects. Overtime and weekend work may be needed when workload dictates.

Requirements

• High school diploma or GED.
• Three years of related aviation experience.
• Proficiency with Microsoft Office, including Word, Excel, and Access.
• Proficiency with an electric typewriter, Gulfstream Mainframe, Lotus Notes Mail, and Scheduler.
• Strong verbal and written communication skills, interpersonal skills, and phone etiquette.
• Comprehensive working knowledge of setting up electronic file structures for record storage and retrieval.
• Ability to type 45 words per minute.
• Ability to read, write, speak, and understand English.
• Willingness to work overtime and weekends as workload dictates.

Nice To Haves

• Basic knowledge of aircraft.

Responsibilities

• Prepare aircraft logbook entries to release aircraft back into service after maintenance, including inspection and maintenance records for aircraft, engines, and APU; removal and installation records; equipment lists; airworthiness directives; technical directives including ASCs, CBs, and ACBs; FAA Form 337; and additional documentation required by foreign countries.
• Process completed work orders for scanning with the records retention department.
• Prepare and deliver Delivery and Technical Acceptance Reports.
• Prepare shipping memos and mail customers logbook entries and other materials.
• Provide cover letters for all customer correspondence.
• Act as the primary trainer for newly hired Coordinators.
• Proofread work before it is reviewed by an analyst.
• Use Cognos to update office databases for captured statements and CMP.
• Complete initial workups for entries from reduced work order copies.
• Coordinate office equipment repairs and order Return to Service office supplies.
• Assist managers with special projects.
• Give direction to and assist other QC Documentation Coordinators.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Medical, prescription, dental, and vision coverage starting on day 1.
• Retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED