Lab Manager (QC Documentation & Compliance)

United Concrete•Wallingford, CT

4d•Onsite

About The Position

United Concrete is hiring a Lab Manager in Wallingford, Connecticut, to own the plant’s quality-control program, documentation, and DOT/PCI/NPCA compliance. The role is primarily office-based, with approximately 80% focused on documentation and compliance and 20% on the plant floor, and includes hands-on lab testing as needed. The position reports to the Quality Control Manager and is scheduled Monday through Friday, 7:00 AM to 5:00 PM. The Lab Manager manages QC records and audit readiness, reviews testing and inspection documentation, supports regulatory submissions and certification audits, and leads internal audits and quality improvements. The role also conducts or oversees specified lab tests, supports trial mix designs, performs plant walkthroughs, and coordinates QC technician assignments and training.

Requirements

At least 5 years of QA/QC experience in precast concrete, construction materials, or related manufacturing.
Experience managing QC documentation for DOT or transportation agency review.
Experience facilitating DOT, PCI, and/or NPCA audits.
ACI Concrete Field-Testing Technician Grade I certification, or ability to obtain it within 3 months.
Strong knowledge of concrete materials, ASTM/AASHTO test methods, and precast inspection tolerances.
Ability to read blueprints and shop drawings.
Strong Microsoft Office skills, especially Excel, and familiarity with quality documentation software.
Exceptional organization, attention to detail, and written communication.
High school diploma required.

Nice To Haves

Technical or 4-year degree preferred.
NPCA/PCI Level I/II or DOT QC Inspector certification preferred.

Responsibilities

Own the plant’s QC documentation system and keep records complete, accurate, and audit-ready.
Review and approve technician test records and inspection reports against specifications and shop drawings.
Maintain records for raw materials, mill certificates, equipment calibrations, and test results.
Manage NCR, RFI, and site inspection logs, including documentation, tracking, closure, and corrective actions.
Prepare and submit documentation packages to DOT and other transportation agencies.
Prepare daily, weekly, and monthly QC reports with accurate data summaries.
Serve as the primary contact for DOT inspections and support PCI and NPCA plant certification audits.
Plan and execute internal audits, track corrective actions to closure, and verify their effectiveness.
Analyze testing and inspection trends and lead root-cause investigations and corrective actions.
Coordinate with production and quality teams to complete compliance documentation on time and without gaps.
Conduct, direct, or verify lab testing as needed, including cylinder breaks, ASR testing, Coulomb testing, and resistivity testing.
Support 2–3 trial mix designs per week as required, including documentation and reporting.
Conduct regular plant-floor walkthroughs to verify procedures and spot-check testing and inspections.
Support daily coordination of QC technician assignments and train technicians on documentation requirements and procedural updates.