Lab Manager (QC Documentation & Compliance)

United Concrete•Wallingford, CT

5d•Onsite

About The Position

United Concrete is hiring a Lab Manager in Wallingford, Connecticut, to own the plant’s quality control program, documentation, and DOT/PCI/NPCA compliance. The role is primarily office-based, with approximately 80% of the work focused on documentation and compliance and 20% on the plant floor. It includes QC record ownership, audit readiness, data review, and process improvement, as well as hands-on support for laboratory testing as needed. The position manages the plant’s QC documentation system, reviews technician test records and inspection reports, maintains material, calibration, and test records, and prepares reports and documentation packages for transportation agencies. The Lab Manager serves as the primary contact for DOT inspections and supports PCI and NPCA certification audits. The role also plans internal audits, tracks corrective actions, analyzes trends, and coordinates with production and quality teams to ensure documentation is complete and timely. Laboratory and testing duties include conducting or overseeing cylinder breaks, ASR, Coulomb, and resistivity testing; supporting two to three trial mix designs per week as required; performing plant-floor walkthroughs; and coordinating QC technician assignments and training on documentation requirements and procedural updates. The position reports to the Quality Control Manager and follows a Monday–Friday, 7:00 AM–5:00 PM schedule.

Requirements

At least 5 years of QA/QC experience in precast concrete, construction materials, or related manufacturing.
Experience managing QC documentation for DOT or transportation agency review.
Experience facilitating DOT, PCI, and/or NPCA audits.
ACI Concrete Field-Testing Technician Grade I certification, or ability to obtain it within 3 months.
Strong knowledge of concrete materials, ASTM/AASHTO test methods, and precast inspection tolerances.
Ability to read blueprints and shop drawings.
Strong Microsoft Office skills, especially Excel, and experience with quality documentation software.
Exceptional organization, attention to detail, and written communication.
High school diploma required.

Nice To Haves

Technical or four-year degree preferred.
NPCA/PCI Level I/II or DOT QC Inspector certification preferred.

Responsibilities

Own the plant’s QC documentation system and keep records complete, accurate, and audit-ready.
Review and approve technician test records and inspection reports against specifications and shop drawings.
Maintain records for raw materials, mill certificates, equipment calibrations, and test results.
Manage NCR, RFI, and site inspection logs through documentation, tracking, and closure, including corrective actions.
Prepare and submit documentation packages to DOT and other transportation agencies.
Prepare daily, weekly, and monthly QC reports with clear, accurate data summaries.
Serve as the primary contact for DOT inspections and support PCI and NPCA plant certification audits.
Plan and execute internal audits, track corrective actions to closure, and verify their effectiveness.
Analyze test and inspection trends and lead root-cause investigations and corrective actions.
Coordinate with production and quality teams to ensure compliance documentation is completed on time and without gaps.
Conduct laboratory testing and/or direct or verify testing activities as needed, including cylinder breaks, ASR testing, Coulomb testing, and resistivity testing.
Support two to three trial mix designs per week as required, including documentation and reporting.
Conduct regular plant-floor walkthroughs to verify procedures and spot-check testing and inspections.
Support daily coordination of QC technician assignments and provide training on documentation requirements and procedural updates.