QC Documentation and Compliance Coordinator

Natureplex•Olive Branch, MS

About The Position

Natureplex, LLC, an established pharmaceutical manufacturer, is seeking a detail-oriented QC Documentation and Compliance Coordinator to support its Quality Control department. The position prepares and maintains documentation, supports investigations and compliance activities, and coordinates departmental follow-up. Its primary focus is documentation and compliance support rather than routine laboratory testing. The coordinator drafts and revises controlled documents, maintains QC documentation and revision records, and assists with investigation and CAPA documentation. The role also organizes laboratory records and supporting information, tracks investigation actions and deadlines, prepares draft summaries for technical review, locates and summarizes applicable USP monograph requirements, and coordinates information requests and follow-up across departments. The schedule is Monday through Friday, with a minimum of 40 hours per week. Overtime may be needed, and occasional Saturday work may occur based on operational needs.

Requirements

  • Associate's or bachelor's degree in Chemistry, Biology, Pharmaceutical Sciences, Quality, or a related scientific field.
  • Strong written and verbal communication skills, including the ability to prepare clear and accurate documents.
  • Proficiency in Microsoft Word, Excel, Outlook, and Adobe Acrobat or comparable PDF software.
  • Strong organizational skills, attention to detail, and follow-through on assignments.
  • Ability to manage multiple priorities and work independently within assigned responsibilities.

Nice To Haves

  • Experience in laboratory, manufacturing, quality, or technical documentation.
  • Experience working in a Good Manufacturing Practice (GMP) environment, including pharmaceutical, dietary supplement, food, or cosmetic manufacturing.
  • Experience preparing or revising SOPs, work instructions, or controlled documents.
  • Familiarity with investigations, deviations, OOS results, and CAPA documentation.
  • Familiarity with USP monographs, laboratory records, and controlled documentation.
  • Experience coordinating activities with Quality Control, Quality Assurance, Production, Warehouse, Purchasing, or Regulatory personnel.

Responsibilities

  • Draft and revise Standard Operating Procedures (SOPs), work instructions, forms, and logs.
  • Coordinate document reviews and approvals, including following up on outstanding comments.
  • Maintain QC documentation and revision records according to company procedures.
  • Assist with preparing Laboratory Investigation Reports (LIRs), deviations, Out-of-Specification (OOS), and Corrective and Preventive Action (CAPA) documentation.
  • Collect and organize laboratory records, analyst statements, calculations, and supporting information.
  • Track investigation status, assigned actions, and deadlines.
  • Prepare draft investigation summaries for technical review and approval.
  • Locate and summarize applicable United States Pharmacopeia (USP) monograph requirements for technical review.
  • Assist with preparing raw material and Active Pharmaceutical Ingredient (API) testing forms using approved methods.
  • Coordinate documentation and information requests with Quality Assurance, Production, Warehouse, Purchasing, Regulatory, and other departments.
  • Follow up on assigned documentation and compliance activities to support timely completion.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation based on experience and qualifications
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Voluntary life and short-term disability insurance
  • Health Savings Account (HSA) options for eligible employees
  • 401(k) retirement savings plan with employer matching contributions
  • ZayZoon access to earned wages before payday
  • Paid vacation and company holidays
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