QA Supervisor I

Pilgrim's • Waco, TX

9d • Onsite

About The Position

The QA Supervisor is responsible for supervising Food Safety and Quality (FSQA) personnel and quality programs on the assigned shift, including planning and implementing the quality management program. The supervisor oversees daily execution of product specification testing and food safety and quality procedures. The role works with operations and USDA personnel to support regulatory compliance, resolve quality issues, and ensure customer quality programs are followed. It also includes managing hourly QA technicians, scheduling and timekeeping, and completing tasks assigned by QA leadership.

The position is based in a production environment and requires occasional travel with overnight stays of 1–4 days per trip. The schedule is Monday through Friday with occasional weekends, and the role requires flexibility for weekends and varied shifts. Pilgrim’s describes a commitment to team member safety and offers medical, dental, and vision coverage after 60 days, paid leave, a 401(k) match after the first year of service, and learning and development opportunities.

Requirements

• High School Diploma or GED, or three years of related experience and/or training, or an equivalent combination of education and training.
• Supervisory experience is required; experience in poultry processing or slaughter operations is preferred.
• Understanding of USDA and OSHA regulations.
• Proficiency in Microsoft Office.
• Strong written and verbal communication and leadership skills.
• Ability to learn customer quality programs quickly and adapt to change.
• Solid math and analytical abilities for problem-solving and decision-making.
• Reliable and ethical, with a strong work ethic and punctuality.
• Team-oriented and self-motivated, with the ability to thrive in a fast-paced environment.
• Ability to lift 50 pounds or more.
• Ability to travel occasionally and stay overnight for 1–4 days per trip.
• Flexible availability, including weekends and varied shifts.

Nice To Haves

• Associate degree.
• GFSI training, specifically BRC.
• SAP experience.
• Bilingual English/Spanish skills.

Responsibilities

• Lead FSQA team activities and ensure proper implementation of food safety and quality programs, including HACCP and SSOP.
• Promote safety and compliance, coordinate training such as LOTO, and report unsafe acts to prevent incidents.
• Recommend and communicate quality procedures and provide classroom and hands-on training to staff.
• Collaborate with operations and USDA personnel, maintain strong working relationships, and ensure regulatory compliance.
• Support issue resolution through root cause analysis and ensure customer quality programs are followed.
• Manage hourly QA technicians, including scheduling and timekeeping using Kronos.
• Complete tasks assigned by QA leadership and perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage beginning after 60 days of employment.
• Paid sick leave, vacation, company-observed holidays, and other statutorily required paid leave.
• 401(k) company match beginning after the first year of service, subject to the company vesting schedule.
• Continuous learning opportunities and career growth through learning and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED