QA Supervisor I

Pilgrim's • Waco, TX

9d

About The Position

The QA Supervisor I supervises Food Safety and Quality (FSQA) personnel and quality programs, including planning and implementing the quality management program on the assigned shift. The supervisor oversees daily execution of product specification testing and food safety and quality procedures. The role also manages hourly QA technicians, coordinates training, collaborates with operations and USDA personnel, and supports resolution of quality issues. Occasional travel and overnight stays of 1–4 days per trip are required. The schedule is Monday through Friday with occasional weekends and varied shifts; shift length is not specified. The position may involve working in production areas and requires the ability to lift 50 pounds or more.

Requirements

• High school diploma or GED, or three years of related experience and/or training, or an equivalent combination of education and training.
• Supervisory experience is required; poultry processing or slaughter operations experience is preferred.
• Understanding of USDA and OSHA regulations.
• Proficiency in Microsoft Office.
• Strong written and verbal communication and leadership skills.
• Ability to quickly learn customer quality programs and adapt to change.
• Solid math and analytical abilities for problem-solving and decision-making.
• Reliable and ethical, with a strong work ethic and punctuality.
• Team-oriented and self-motivated, with the ability to thrive in a fast-paced environment.
• Ability to lift 50 pounds or more.
• Occasional travel and overnight stays of 1–4 days per trip, and a flexible schedule that includes weekends and varied shifts.
• Comfort working in production areas with attention to safety and equipment.

Nice To Haves

• Associate degree.
• GFSI training, specifically BRC.
• Experience in poultry processing or slaughter operations.
• SAP experience.
• Bilingual English/Spanish.

Responsibilities

• Lead FSQA team activities and ensure proper implementation of food safety and quality programs, including HACCP and SSOP.
• Promote safety and compliance, coordinate training such as LOTO, and report unsafe acts to help prevent incidents.
• Recommend and communicate quality procedures, and provide classroom and hands-on training to staff.
• Collaborate with operations and USDA personnel, maintain strong working relationships, and ensure regulatory compliance.
• Support issue resolution through root cause analysis and ensure customer quality programs are followed.
• Manage hourly QA technicians, including scheduling and timekeeping using Kronos.
• Complete tasks assigned by QA leadership and perform other duties as assigned.

Benefits

• Vision, medical, and dental coverage begin after 60 days of employment.
• Paid time off, including sick leave, vacation, company-observed holidays, or other statutorily required paid leave.
• 401(k) company match begins after the first year of service and follows the company vesting schedule.
• Continuous learning opportunities and career growth through learning and development programs.
• Better Futures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED