QA Supervisor

ALPLA NOAM•Iowa City, IA

22h

About The Position

The QA Supervisor supports the site Quality Management System and leads production quality control activities to ensure compliance with regulatory, internal, and customer requirements. The role supports audit readiness, quality and food safety reporting, site quality records, and the implementation and maintenance of quality procedures. The QA Supervisor serves as deputy to the Quality Manager and can independently perform critical audit support and reporting duties during the manager’s absence. The position coordinates testing, customer quality documentation, calibration, product and equipment qualification, rework management, and supplier quality follow-up. It ensures that personnel conducting quality testing are trained and qualified and that testing uses current, controlled documentation. Depending on delegation and site responsibilities, the role leads or manages quality staff, including meetings, training, attendance tracking, disciplinary actions, and performance evaluations. The QA Supervisor also supports customer complaint management, including required reporting systems, root-cause analysis coordination, and documentation. Performance is assessed through the effectiveness of the site quality system and quality control program, audit outcomes, customer complaint handling, reporting accuracy and timeliness, and quality team effectiveness.

Requirements

At least a two-year associate degree in a related field or equivalent work experience.
At least one year of supervisory experience, preferably in a high-speed manufacturing environment.
Experience with physical laboratory testing equipment, including calipers, scales, digital height gauges, compression force testing equipment, and Coordinate Measuring Machines (CMM).
Computer literacy, including Excel, SPC software, and Word.
Basic knowledge of statistics.
Ability to work well with other departments.
Ability to handle a multitask environment with excellent organizational skills.

Nice To Haves

Supervisory experience in a high-speed manufacturing environment.

Responsibilities

Support readiness for internal, customer, certification, and regulatory audits by preparing records, coordinating site activities, and following up on assigned corrective actions.
Support the Quality Manager in collecting, verifying, and submitting monthly quality and food safety data on time in accordance with corporate and regional requirements.
Maintain accurate site-level quality records and assist with implementing and sustaining quality system procedures in daily operations.
Serve as deputy to the Quality Manager and independently complete critical audit support and quality system reporting activities during the manager’s absence.
Lead production quality control activities to ensure compliance with regulatory, internal, and customer specifications.
Prepare and issue customer-mandated quality documentation, such as certificates of analysis (COAs).
Coordinate product testing, data collection, data integrity, and rework management.
Maintain the calibration status and availability of quality test equipment.
Support product and equipment qualification activities (AQP).
Ensure testing and inspection use current, controlled documentation.
Ensure production-floor and laboratory personnel conducting quality testing are trained and qualified.
Support supplier quality issue management and follow-up.
When serving as the highest-ranking quality leader onsite, lead regularly scheduled quality staff meetings, promote team efficiency, assess quality technician training needs, and ensure training is completed.
When delegated by the Quality Manager, track quality technicians’ time and attendance, conduct disciplinary actions, and complete annual performance evaluations.
Support customer complaint management, including use of required reporting systems (CCH), coordination of root-cause analysis, and management of documentation.
Adhere to ALPLA policies, procedures, and OSHA safety standards, and act safely and in an environmentally responsible manner.