About The Position

The Division of Administration’s Office of Technology Services (OTS), Product Delivery Section, is hiring a QA Analyst to lead, perform, and report on quality assurance testing of highly complex application software throughout the software development lifecycle. The QA Analyst team works with partner agencies and OTS resources, performing both automated and manual testing in support of IT systems modernization. OTS aims to deliver innovative, effective, and reliable technology solutions and increase the return on the State’s technology investment. This vacancy participates in a career progression group and may be filled at the IT Statewide Analyst 1, 2, or 3 level. It may be filled by job appointment, which is temporary and may not exceed 48 months. If filled as a job appointment, it may be converted to a probational appointment if a vacant position and funding become available. The posting states that no Civil Service test score is required. Applicants must provide relevant education and experience in the application; resumes are not accepted in lieu of completed application sections. A background check will be conducted before hire, and prospective employees may be subject to pre-employment drug testing. New hires will undergo federal employment eligibility verification through E-Verify.

Requirements

  • Meet one of the following minimum qualification pathways: five years of experience in information technology, project management, business analysis, or administrative services; six years of full-time work experience in any field plus three years in one of those areas; an associate’s degree in information technology plus three years in one of those areas; a bachelor’s degree plus three years in one of those areas; a bachelor’s degree with 24 semester hours in information technology, computer science, engineering, mathematics, or business analytics plus two years in one of those areas; or a master’s degree plus two years in one of those areas.
  • College coursework may substitute for general work experience: each 30 semester hours from an accredited college or university count as one year toward the six years of full-time work experience in any field, up to 120 semester hours and four years.
  • An approved-area certification may substitute for education and/or experience requirements at hire or promotion when the appointment is made from a Certificate of Eligibles.

Responsibilities

  • Lead and perform quality assurance testing of highly complex application software using varied methodologies, including usability, functionality, exploratory, regression, system, smoke, monkey, and compatibility testing.
  • Collaborate with agency and business/technical analysts to identify, develop, and validate appropriate test data and test cases against expected functionality, established benchmarks, and customer expectations.
  • Mentor and train lower-level Quality Assurance Analysts and Project Analysts in defining, performing, and reporting on quality assurance testing of complex application software.
  • Create and deliver overview and/or detailed reports about defects found during testing.
  • Document testing practices and procedures in appropriate business and/or technical documents.
  • Perform other tasks, special projects, analysis, studies, and plans as directed.
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